Shipping in United States

Get up-to-date local information about import procedures and restrictions, demurrage and detention, container pick-ups and more.

Procedure / Requirements

  • When the U.S. is the final destination the Consignee details must indicate the actual party name and U.S. address of whom is owner of the goods in the U.S. The only exception is “To Order” TPDocs. If the Consignee is “To Order “ of a bank or “To Order” of a party other than owner of the cargo, then the 1st Notify must be actual owner of cargo with their U.S. address. If neither the Consignee nor 1st Notify is the actual owner of the cargo, then a House TPDoc (NH) needs to be submitted (either by the Shipper if they are automated NVOCC or by Maersk on their behalf if NVOCC is Non Automated) to show the ultimate consignee of the goods. This means that SeaLand would have to create a Master TPDoc (NW\NM).
  • P.O. Box address is not acceptable for Shipper, Consignee and Notify Party. It must be a full street address
  • SeaLand will not arrange a store door delivery to the personal residence of a private citizen


  • Used tires as a tire are strictly forbidden due to the US EPA (Environmental Protection Agency)
  • Hazardous waste shipments, as defined under the Basle convention, are not accepted into the United States.
  • Personal Effects or Household Goods CANNOT be railed cross border, either Canada to USA OR USA to Canada. Door deliveries for personal effects or household goods are prohibited in the USA. Personal effects shall only be accepted if cargo owner has an assigned forwarder to assist with the customs clearance at destination.
  • All containers in transit to or with final destination UNITED STATES (including San Juan, Puerto Rico) require HIGH SECURITY SEALS (plastic seals are not allowed).
  • The U.S. Customs & Border Protection has made it mandatory that a manifest be submitted at least 24 hours prior to vessel arrival for ALL cargo transiting the US, whether cargo is discharging or FROB through the US; this is known as the 24-HR Rule. There are NO EXCEPTIONS to the 24-HR Rule.
  • “No acceptance” import U.S. for commodity “Electronic Waste”.

Demurrage / Detention / Free time

Demurrage & Detention Disputes

• Demurrage and Detention disputes for U.S. shipments can be raised through our website in the MyFinance section. In the event you wish to change the party invoiced, please e-mail for assistance.

• When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. For disputes involving a change of paying party, written confirmation from the party who will pay is needed.

• Disputes must be submitted to Sealand within 30 days of the invoice date. We will provide feedback on your dispute within 5 business days of receipt. 


To view the detailed information for Demurrage and Detention in the United States of America, please click here.

Email your local office

If you want to speak to a sales person about a new shipment or have a question about your existing shipment, you can email us. If you have a more immediate question, you can search for help online or contact us by phone