Frequently Asked Questions

Will this change the way I normally do business with Seago Line, MCC or Sealand?

Not at all! Your digital interfaces are still in place and at your disposal. So are your sales and customer service contacts. If anything, you will experience an even more consistent service.  Just under our new name Sealand – A Maersk Company

How, if at all, do the change to Sealand – A Maersk Company affect cargo that is currently in transit or scheduled to be booked today?

The change to Sealand – A Maersk Company will not impact any cargo that is currently moving with Seago, MCC or Sealand and we will continue to fulfil our contractual obligations. 

Will this have an impact on my cargo currently shipping under L/C terms?

No, this will not have an impact on any active shipments shipping under Letter of Credit terms. They will ship as booked. 

Are there likely to be any delays as a result of the change to the new name?

The announced changes will not delay your cargo, nor responses to other enquiries.  Please however do remember that external factors outside our control could cause unplanned delays.

Will I still have visibility and control over my cargo?

All cargo tracking and cargo transparency tools remains in place. When changes are due to occur, your sales owner/KCM will guide you through the transformation and our website www.sealandmaersk.com will be updated to reflect the same

Should I expect any extra charges because of the change?

We remain committed to executing agreements in line with our agreements with our customers. Customers should not expect additional charges due to the change of our name 

Will this change negatively impact my business?

This change of our name will not negatively impact your business. We are the same as before, just with a new name

I am also using EDI solutions with Seago, MCC and/or Sealand. Will any changes happen to this setup?

For now, it is business as usual and as an EDI customer you will not have to do anything. When changes, such as new Carrier Code will take effect, you will be contacted directly by our Business EDI team. 

How do I contact Sealand, A Maersk Company?

All existing contact information will still be valid. Sales contacts, customer service contacts, phone numbers and e-mail addresses remain the same for now. You will be notified well in advance of any changes taking place.

What does it mean that we’re rebranded but the legal entity is unchanged?

The legal name and legal entity in your region is still Seago Line A/S OR MCC Transport Singapore Pte. Ltd. OR Maersk Line A/S dba SeaLand. The regional brands have simply been rebranded under Sealand – A Maersk Company. In practical effect, this will mean that you will experience documents with our new logo and color, but the company’s name and legal entity remains unchanged: Seago Line A/S, MCC Transport Singapore Pte. Ltd. and Maersk Line A/S dba SeaLand.

The rebranding of Seago Line A/S, MCC Transport Singapore Pte. Ltd. and Maersk Line A/S dba SeaLand will be followed by a change of legal entity and we will be moving towards this during the next six to nine months. We are taking special care to not disrupt any of your business and we will provide you with further updates in due course. 

What happens to your digital channels?

You will now find information about us on our new website www.sealandmaersk.com. We have also rebranded our Social Media Channels, and the Seago Line App, MCC App and SeaLand App will soon be rebranded too. Despite the logo and colors being different now, MySeagoLine, MyMCC or MySeaLand online services will not be impacted at this point, and your login details to and shipment history on these services will not change.

Will there be any changes to the Bill of Lading?

We are working intensively to ensure that this rebranding runs smoothly and will not create any disruption to our operations. Only our company branding has changed. The legal entity is still Seago Line A/S, MCC Transport Singapore Pte. Ltd. and Maersk Line A/S dba SeaLand, and the Bill of Ladings will continue to be issued by one of these legal entities, but will in the future have the logo and color of Sealand – A Maersk Company. 

We are right now verifying the new look of the Bill of Lading paper with the printing house that prints the security paper. You will receive the new paper once new batches are produced and distributed. You may use existing stationary until depleted as both existing and new Bill of Lading paper are legally valid. 

How about our payment details?

Since the legal entity is still Seago Line A/S, MCC Transport Singapore Pte. Ltd. and Maersk Line A/S dba SeaLand, there will be no changes with regards to bank account details. Please issue the checks as before to either Seago Line A/S, MCC Transport Singapore Pte. Ltd. or Maersk Line A/S dba SeaLand.

Do I need to update vendor master data?

As our legal entity remains Seago Line A/S, MCC Transport Singapore Pte. Ltd. and Maersk Line A/S dba SeaLand, there is no changes needed to be made to master data.

Will there be any changes to my invoices or my credit notes?

Our company branding has changed but our legal name and entity remains Seago Line A/S, MCC Transport Singapore Pte. Ltd. and Maersk Line A/S dba SeaLand. As such, your invoice or credit note is still issued by either Seago Line A/S, MCC Transport Singapore Pte. Ltd. or Maersk Line A/S dba SeaLand but will also contain the logo and color of Sealand – A Maersk Company.

Will the MySeagoLine, MyMCC or MySeaLand online solutions change?

Our business engagement with our customers remains unchanged and MySeagoLine, MyMCC or MySeaLand services will not be impacted at this point. Your login details do not change and your shipment history remains the same.