Shipping to and from Malaysia

What is Smart Pay?

Smart Pay is our online payment solution, giving you access to pay local currency invoices by bank transfer at your own convenience 24/7.

Benefits of Smart Pay are:

• Instant Freight Release which enables faster cargo release (all invoices are paid for shipment)
• No fees Eliminate wire transfer and other transaction fees. SmartPay is free to use
• Convenience Pay your invoices online, anytime, anywhere, 24/7
• Simplicity Paid in one click means no more remittance advice or following up
• No limits Pay multiple invoices and unlimited sums in a single transaction

Getting started

1. If you have not registered on Sealand Maersk website

• Sign up for free registration here.
• Once you’ve registered on Sealand Maersk website you will have access to MyFinance, which is where you’ll find the Smart Pay payment option.

2. Set up bank details 

• Your country requires physical mandate forms to be submitted to banks, which will then be approved or rejected by the bank.
• Once your mandate form request has been approved by bank, then your bank details will be updated in our systems. Post which you can start making payments online.
• Please reach out to your local office contact to know more about how the mandate form needs to be filled and submitted.

3. Making payments

• Navigate to the ‘e-Payment’ tab in MyFinance.
  • select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
  • select the credit card you wish to pay from.
  • agree to the terms and conditions and then click ‘Continue’.
• After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
• Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.

What is Credit/Debit Card payment?

Credit/Debit card is our online payment solution, giving you access to pay invoices by credit/debit card at your own convenience 24/7.

Benefits of Credit Card are:

• Instant freight release which enables faster cargo release (all invoices are paid for shipment).
• No fees Eliminate cheque, courier expenses and other administrative expenses.
• Convenience Pay your invoices online, anytime, anywhere, 24/7.
• Simplicity Paid in one click means no more remittance advice or following up.
• Multiple invoices Pay single or multiple invoices with transaction amount limited to $10, 000.

Getting Started

1. If you have not registered on Sealand Maersk website

• Sign up for free registration here.
• Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Credit/Debit Card payment option.

2. Set up card details

• In MyFinance page navigate to ‘Profile’ > ‘Credit/Debit Cards’ tab to set up your card details. By updating details in this tab, you are able to save your tokenized card, which you can use for future payments.
• In case you don’t want to save your card details for future use, then navigate to ‘e-Payment’.
  • select invoices to pay.
  • select credit/debit card option.
  • select ‘new credit card’ option.

3. Making payments

• Navigate to the ‘e-Payment’ tab in MyFinance.
  • select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
  • select the credit card you wish to pay from.
  • agree to the terms and conditions and then click ‘Continue’.
• After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
• Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.

1. Bank transfer

• Account Number: 301-224655-102
• Currency: MYR
• Swift Code: HBMBMYKL
• Beneficiary: Maersk Malaysia Sdn Bhd
• Bank Name: HSBC Bank Malaysia Berhad
• Bank Address: 2, Leboh Ampang, 50100 KL

2. Cheque payment

All cheque(s) should be crossed and made payable to Maersk Malaysia Sdn Bhd

Note: For same day freight release, fund and remittance advice must be received before 5pm. We will not able to release your document unless the Invoice number is provided in remittance advice and email to malfincounter@maersk.com for allocation.

3. E-Remittance

For Real time payment allocation, submit remittance details (Payment Proof) against payments made online via MyFinance Portal.

1. Login to MyFinance
2. Select invoices to Pay
3. Update the details for payment & attach remittance proof
4. Submit the remittance

4. OFAC embargoed shipments

Shipment from/to Cuba, North Korea, Sudan or Syria are under United States of America (U.S.) trade sanctions (OFAC embargoed shipments), payment for the related invoice(s) must be made to Handelsbanken in the currency of the invoice.

• Bank name:   Handelsbanken
• Bank address:  Havneholmen 29 Copenhagen 1561 V Denmark
• Account owner: A.P. Moller Maersk A/S
• Currency:  EUR Registration number: 6499
• Account number: 0003000013
• IBAN:  DK0264990003000013
• SWIFT:  HANDDKKK

Documents cannot be released for payments made to the incorrect account, and Maersk Line will not be held responsible for incorrect payments.

Remittance currency

It’s mandatory that all Payments are settled in the invoice currency which is shown in the “Total” column of the invoice. Any discrepancy in currency could result in delays in release of delivery orders and/ or bill of ladings.

Please find below exchange for the specific ETA/ETD on your invoices.