Customer and country examples

We can show you how to tackle your customs challenges

Case Studies

Examples on customer usage of Customs House Brokerage

Vessel level clearance

Reduced administrative and financial reconciliations

 

We worked with an Importer who was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis. Administration costs and reconciliation were increasing as the company grew its imports year over year. Damco took on the challenge and provided a solution to help this customer.

The challenge

  •  The Importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis
  •  Administration costs and reconciliation were increasing as the company grew its imports year over year

The customer

  • Top tier importer into North America of General Merchandise
  • Receives cargo from multiple origins and delivered to multiple destination ports in the US and Canada
  • Partnership with Damco for 15+ years in SCM and CHB

The solution

  • Damco Customs Services formalised a pilot program and longer-term road map to combine multiple Bills of Lading per vessel to a single entry
  • Where initially the client had 40 different entries per Bill of Lading per vessel, we are now able to consolidate various bills to a single entry with same vessel conveyance
  • Damco works closely with the authorities if there is a hold on one of the containers, releasing the others to the client while the on-hold container is inspected

The result

  • $700,000 savings in the first year’s pilot program. $1.5Million savings in year 2
  • Reduced need for administrative and financial reconciliations

Customs brokerage automation

Driving accuracy and compliance

We had a customer who wanted to reduce vendor created errors in the invoice process, minimise the number of manual updates required by the broker and eliminate the impact of potential delays in clearances due to manual errors. This problem was solved by Damco with the following.

 

The challenge

  • Reduce vendor created errors in the invoice process
  • Minimise the number of manual updates required by the broker
  • Eliminate the impact of potential delays in clearances due to manual errors

The customer

  • A long-term Damco customer importing general merchandise
  • Is now fully integrated into Damco Shipper, ECI and Electronic Document Management
  • Combines a strategic vision of IT Connectivity, Automation and Innovation with its service providers

The solution

  • Damco’s innovative Customs Clearance Automation solution combines data received in the PO upload with bookings placed in Damco’s online portal
  • Allows the creation of standardised, client-specific commercial invoice and packing list templates. This means we identify errors earlier
  • Success Factors:
    - PO upload
    - Vender Bookings & Commercial Invoice
    - Creation in Damco’s online portal
    - IT engagement to property scope, map and develop the ECI

The result

  • 17,000 ECI invoices sent in the first year
  • Client was able to have 90% of their entries cleared and ready 5 days prior to ETA
  • Automatic validations prevented errors and highlight anomalies earlier

Customs clearance reporting

Automating reports to reduce administrative tasks

This customers challenge was to reduce administrative responsibilities around the management of a duty drawback program. They needed to minimise manual effort to capture sku-level value, duty and customs fees, especially for client’s that lack the ability to automate the entry process themselves and mitigate risk of errors related to manual processing.

 

The challenge

  • Reduce vendor errors in the invoice process & resulting shipment delays
  • Maintain existing Customs Clearance Agent but use Damco’s innovative solutions

The customer

  • Top tier importer into North America
  • Partnership with Damco for HTS import classifications and FTZ zone preparation

The solution

  • Damco’s Customs Clearance Automation solution combines data received in the PO upload with bookings placed in Damco’s online portal
  • Ability to share data with partners in the supply chain

The result

  • Automation allowed this customer to create scalable growth
  • Increased connectivity with all partners including existing broker and overseas producers
  • Reduced need for PCS (Post Summary Corrections) by 99%

Country Specifications

Learn more about some countries’ specifications on Customs House Brokerage

Belgium

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to export outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Import customs clearance
  • Simplified customs clearance
  • Customs and sanitary inspections
  • EX – A / EU – A documents
  • Certificates of origin / EUR.1
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk and control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness and guidance on FTA’s preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size and requirement please refer enquiries to Sealand Maersk.

What is required to complete Customs House Brokerage?

Signed Direct Representation Authorisation / Power of Attorney (POA)

Signed by the Trader and on Company Letter Headed paper. This grant’s permission for Damco to complete CHB on behalf of the Trader and provides the required details to enable internal account creation.

Direct Representation Authorisation / Power of Attorney are between the Trader and Portmade Customs NV – Belgium.

Portmade Customs NV will submit the customs clearance towards Belgium customs, not Damco.

Mandatory Documents

  • Signed Direct Representation Authorisation / POA
  • Comercial Invoice (s)
  • Packing List (s)
  • Classification Number/ HS code
  • Copy of the Bill of Lading


Additional Documents (where applicable)*

  • Licenses
  • Health Certificates
  • Preferences Certificates

EORI Number

The trader must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office and to be eligible to claim back any potential VAT paid.
* Originals to be submitted to Damco where necessary.

Disclaimer

  • Portmade Customs NV will submit the customs clearance towards Belgium customs, not Damco.
  • HS code provided by Customer.
  • Not included: Phyto documentation/inspections; Health Certificate; Scanning; Physical inspections; drayage, port charges, demurrage and detention, port transit documentation, classification or additional consultancy services.
  • Subject to Damco Trading Conditions.
  • Use of Portmade Customs NV deferment Account is subject of capital advance fees.

FAQs

Q: What is the Pricing / Cost of these services?

A: Pricing is dependent on the service package you choose. Please contact our office to discuss which option is right for you

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to the Importer and is required to import goods from outside the EU. This is a one-time application, more information can be found upon https://financien.belgium.be/nl/douane_accijnzen/ondernemingen/financi%C3%ABn-eori/eori

Q: What is a Deferment Account?
A: A deferment account is an account registered with customs, which allows the customer to make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting the Belgium customs authority directly or contact Damco at MyCustomsBE@Maerks.com to seek approval to use the Portmade Customs NV account. This is subject to a % transactional charge, and credit checks may be required

Q: What does DTA mean?
A: DTA stands for “Declaração de Trânsito Aduaneiro” refers to permission request to Brazilian Customs and given based on DTA issuance document to be utilized on inland transportation were duty and VAT are suspended during the transfer process from primary zone to secondary zone. E.G.: from port to EADI.

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. https://eservices.minfin.fgov.be/extTariffBrowser/Browser?lang=NL&date=20190514

Q: Why do I need to provide a classification number HS Code?
A: As the importer/Exporter it’s your legal responsibility to ensure classification of your products are correct. However, if you’re unsure please do not hesitate to contact a sales representative in your local offic, who can assist you in an advisory capacity.

Q: How will I know when my shipment has cleared customs?
A: Our team in your local offic will email the customer with clearance paperwork as soon as the shipment has been released from customs

Q: Who can I contact regarding my Customs Clearance?

A: 
Please contact a customer service representative in your local offic

Q: Who will invoice me for my Customs Clearance?

A: 
Damco BE will raise your invoice for all your customs clearance activities.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?

A: 
Please contact a sales representative in your local office.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Bolivia

What are your product offerings / capabilities?

Customs clearance for import

  • Complete standard customs clearance process for importation.
  • Consists of the set of customs procedures and formalities required to apply one of the legally established customs regimes, the importation for consumption regime or temporary admission of the goods.
  • Customs clearance is initiated and formalized by submitting a Goods Declaration to the customs office at the destination, which must be accompanied by the required documentation as indicated in Art. 111 of the General Customs Law.
  • Guidance on the correct fiscal classification of the goods, the type of operation and the existing commercial agreements that might apply to you.
  • Consultancy services for customs clearance, such as information regarding the certificates/licences required for each type of product.

Obligatory documents for importation:

  • Original Commercial Invoice, which must include the Incoterm and payment terms.
  • Transportation document.
  • Original Customs Warehouse Notice of Receipt.
  • Insurance policy (if there is one) original or copy, which must indicate the value of the premium.
  • Original port charges document (as applicable).
  • Invoice for transportation costs for the cargo loaded or freight certification.
  • Original packing list.
  • Purchase Order.
  • Freight or transportation certificate.
  • Original goods origin certificate (as applicable).
  • Original prior certification or authorization (as applicable).
  • Andean Value Declaration (Declaración Andina del Valor - DAV) or Goods Declaration Form (Formulario de Declaración de Mercancías - FDM).

FAQs

Q: How much do these services cost?

A: The price depends on the service package that you select. Contact our office to discuss the most suitable option for you.

Q: What might delay my customs clearance? 
A: Failure to complete the documentation, or any observation of the Customs Supervisor.

Q: What is SICOIN? 
A: It refers to the Inventory Control System [Sistema de Control de Inventarios]

Q: What is DUI? 
A: DUI refers to the Unique Importation Declaration [Declaración Única de Importación].

Q: What is DMID? 
A: DMID is the Goods Declaration for Payment of a Deposit [Declaración de Mercancías para Ingreso a Depósito]. It is used when the importer decides that your merchandise will be stored in a customs warehouse.

Q: What is the difference between short-term clearance and temporary storage? 
A: Short-term clearance requires submission of a recorded DUI and a notice of receipt is issued with-out offloading the goods, in a 2 hours timeframe. Temporary storage requires submission of a DMID, the goods are off-loaded into warehouses and the notice of receipt is issued in a 72 hours timeframe.

Q: What customs arrangements exist in Bolivia?
A: a) General Clearance: General clearance is performed with the submission of the goods declaration to apply a specific customs regime.
b) Early clearance: The process is performed prior to the arrival of the goods in the customs territory.
c) Immediate clearance: Applies only to certain goods that must be immediately available to the consignee based on their nature or storage conditions.

Q: How will I know when my shipment has passed through customs? 
A: Our Customer Services team will manage the process.

Q: Who will I be able to contact in regard to my customs clearance? 
A: You can contact your Customer Services agent, who will coordinate with our Delivery Team.

Brazil

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process
  • Standard import clearance procedure
  • Guidance on correct merchandise fiscal classification
  • Customs clearance consultancy service
Standard full export customs clearance process
  • Standard export clearance procedure
  • Guidance on correct merchandise fiscal classification
  • Customs clearance consultancy services
A transit document allows free movement of cargo and containers trough Brazilian territories, suspending the payment of duty and VAT until the destination
  • Drawback
  • Bonded Warehouse
  • Temporary Admission
  • Other Ad-hoc atypical process: RE-IMPORT
  • Drawback
  • Bonded Warehouse
  • Temporary Admission
  • Other Ad-hoc atypical process: RE-EXPORT
  • DTA

Additional Custom House Brokerage services 

  • Duty Recovery and Savings
  • Certificate of Origin applying
  • Classification
  • Auditing and KPI reports
  • Cloud service for documentation storage

What is required to complete Customs House Brokerage?

  • Signed Power of Attorney (POA)
    Signed Power of Attorney by importer or exporter on company letter headed paper and notarized document; This will grant permission to complete CHB process.

  • Radar Register
    Screenshot evidence of accomplished registering; Include Damco as exporter/or importer representative on Customs System

  • Marinha Mercante Register (scanned copy of RG/CPF from POA)

Enable Damco as representative on Marinha Mercante website in order to be able to pay taxes on importer’s behalf;

  • Certified copy of Company’s Registration;
  • Copy of VAT Certificate/Tax ID = CNPJ;
  • Electronic POA uploaded to Damco in e-CAC (BR digital Customs portal for queries);

 

Mandatory Documents

  • Signed POA
  • Comercial Invoice (s)
  • Packing List (s)
  • Classification Number/ HTS (NCM)
  • Original Bill of Lading (for imports and Booking for exports)


Additional Documents (where applicable)*

  • Licenses
  • Health Certificates
  • Preferences Certificates

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is Radar? 
A: Radar is a mandatory license on Brazilian Customs system for those who wish to export or import in Brazil. There are different levels of permission and pre-established amount of goods that a company can export or import and usually that will depend on the size of the company.

Q: What if I do not have Radar?
A: Customer can apply directly to Brazilian Customs or request consultancy services to Damco.(this is subject to a % transnational charge, and credit checks may be required).

Q: What stands for e-CAC?
A: e-Virtual Center for support on tax payer, this is the digital support from Brazilian Customs in order to initiate queries, amendment process and follow up on queries

Q: What does DTA mean?
A: DTA stands for “Declaração de Trânsito Aduaneiro” refers to permission request to Brazilian Customs and given based on DTA issuance document to be utilized on inland transportation were duty and VAT are suspended during the transfer process from primary zone to secondary zone. E.G.: from port to EADI.

Q: What is DUE?
A: DUE stands for “Declaração Única de Exportação” , this is the export customs clearance declaration on newly released version in Brazil that replaces RE “Registro de Exportação” and DDE “Declaração de Desembaraço de Exportação”.

Q: What does EADI mean?
A: EADI stands for “Estação Aduaneira de Interior” and it’s commom referred as secondary bonded zone as well.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise invoice for all Customs related costs

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Canada

Core product

Import Customs Clearance Export Customs Clearance Consulting
Standard full import customs clearance process Standard full export customs clearance process Full range of trade advisory services
Technical support on complex customs issues
  • Import entry declaration all modes across Canada
  • HS classification
  • Arrangement of delivery
  • Export declaration
  • B13
  • Summary reporting
  • HS review and validation
  • FTA certification
  • Post Entry Claims
  • Drawbacks

Additional Custom House Brokerage services 

  • Duty Drawback
  • Blanket submissions for entry corrections
  • CBSA Audit Assitance
  • Post entry amendments

What is required to complete Customs House Brokerage? -Mandatory document required

Customer set up Canadian Resident

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Valid Canadian Business number
  4. Master Carrier authority
  5. Completed CHB questionnaire
  6. Customer product database if available

Customer set up Non-resident importer

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Business number registration applications duly completed
  4. Books and record from to retain outside of Canada original signed in blue ink
  5. Master Carrier authority
  6. NRI Questionnaire


Entry process

  1. Commercial invoice and packing list
  2. Bill of Lading
  3. Free Trade certificates/certificate or origins
  4. HS if available 


FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What do I need to import goods into Canada?

A: To import commercially into Canada, you must have a registered importer business number with the federal government. This importer account is simply an extension of a corporation's federal business number in Canada. You will also require a complete set of commercial documents i.e.:

  1. Commercial Invoice
  2. Packing List
  3. Certificate of Origin
  4. Free trade certificate if applicable
  5. Bill of lading

Q: Is CBSA the only agency concerned with my imports?
A: Depending on the commodity imported, CBSA also works in conjunction with other government departments for release.  Damco is familiar with all government departments and will work with you and the other government departments to aid in the release of your shipment.

Q: Will I have to pay duties and taxes on my imports?
A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff classification according to the Harmonized Classification Number. Certain commodities can be assessed with other taxes – including anti-dumping and excise duties.

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse to recover the funds?
A: The rate of duties and taxes payable on any given product is entirely dependent on the type of goods imported and the Customs Tariff. Origin and end use can affect the duty rate assigned to your product line. Damco’s Customs Consultants will request a FIRM report from CBSA and perform an extensive audit of your imports to search for any potential savings. Time lines for corrections vary from one to four years with CBSA depending on the error.

Q: Can you help us educate our staff regarding Customs?
A: Yes. We provide training programs at our facility or your office location based on your requirements.

Q: CBSA are performing an audit. What support can you provide?
A: We can assist with the document preparation and collection as well as review both your transactions and internal procedures in preparation for your audit.

Q: I am not sure how to classify new products. Can you help?
A: Yes. We can assist with determining the correct tariff classification and applicable duty and taxes. We will require a thorough description of the product along with the country of origin.

Q: How do I set up an account ?

A: The following documents are required to set up an account:

  1. GAA: General Agency Agreement, to be completed and signed by the Importer giving authority to Damco to act on their behalf.
  2. Duty and tax bond or GST letter. We can assist you with that
  3. Parts Database: Harmonized tariff classification of your products if available.

Abbreviations & Explanations

CHB = Customs House Brokerage
CBSA = Canada Border Services Agency
BN / SBRN = Federal Business Number / Tax ID
HTS = Harmonized Tariff Schedule
GST = Goods and Service Tax
POA = Power of Attorney
GAA = General Agency Agreement
OGD / PGA = Other Government Departments / Partner Government Agency
B3 = Customs Coding Form / Import Declaration Form
B2 = Customs Adjustment / Correction Form

Chile

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
  • Classification of goods using HS CODE system.
  • Preparation and presentation of Rule 1.
  • Obtaining permits, certifications, authorizations and / or approval of local authorities (SS - SAG - Others)
  • Application of the anticipated presentation of customs declarations
  • Application of tariff benefit established in the different international agreements signed by Chile with other countries
  • Document collection from airlines or shipping lines.
  • Duties, fees, taxes and other payments on behalf of importer
  • Submission of claims to settlements and customs inspections
  • Submission of requests for refund duties.
  • Representation before transportation companies for faults, losses or damage to the load
  • Supervision of goods unloading.
  • Coordination with stakeholders involved.
  • Dispatch of goods to destination.
  • Procedures in Free Zone.
  • Shipment coordination with Export Company
  • Coordination with packing and transport company
  • Preparation of DUS, Commercial Invoice
  • Preparation of Shipping Instructions
  • Obtaining Phytosanitary Certificate
  • Processing of Certificates of Origin
  • Documentary delivery in gate control + entry to staking
  • Presentation of SPS (SAG).
  • Support to the plant, in the processing of Income Form to the SAG System.
  • Support to the plant, in the process of the Crossing and Visa of Dispatch Guide to ZEAL, VALPARAISO, SAN ANTONIO, CORONEL, LIRQUEN and SAN VICENTE
  • Reception of trucks in port
  • Courier preparation (sending documents abroad) using customer account
  • Confirmation notice for each shipment.
  • Preparation of documents for dispatch to the Export Company via Local Courier
A transit document allows free movement of cargo and containers through Peruvian territories, suspending the payment of duty and VAT until the destination.

Mandatory Documents for Imports:

  • Signed Power of Attorney
  • Shipment instructions
  • Commercial Invoice(s)
  • Bill of lading (copy)
  • Packing List(s)
  • Insurance Policy or Letter specifying that there is no insurance on the cargo.
  • Original Certificate of Origin
  • Other documents, such as licenses and certificates for restricted goods

Mandatory Documents for Exports:

  • Signed Power of Attorney (Notarized letter or electronic POA via password SOL-SUNAT)
  • Shipping Documents
  • Licenses and Certificates for restricted goods

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose. Please contact a sales representative in your local office discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A: The usual delay is due to lack of documentation and the delay in the payment of customs duties.

Q: What is a DI? What is a DUS
A: A: DI It stands for Declaracion de Ingreso (means Entry Customs Declaration).
B: DUS stands for Declaracion única de Ingresos (means Exit Customs Declaration) 

Q: How will I know when my shipment has cleared customs?
A: Sealand Maersk sends a confirmation that the goods have been cleared.

Q: Who can I contact regarding my Customs Clearance?
A: If you are already working with us, you can communicate with the executive assigned to you. 

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
EORI = Economic Operators’ Registration and Identification
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

China

Local contact options

In Maersk China, we have an extensive coverage of CHB in Greater China Area (GCA) with annual clearance volume of 345,000+ entries, and have 39+ professional CHB vendors, most of which are AEO CHB houses certified by China Customs. We provide kinds of CHB services like export/import declaration, documents management, Hs code classification etc. in types of trade.

Please contact us at TBA for more information. 

Core products

Core Service Description Subcategories
Import Customs Clearance Standard full import customs clearance process
  • Standard import clearance procedure
  • Guidance on document list for import and document verification
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
  • Normal trade
  • Processing trade
  • Bonded clearance
Export Customs Clearance Standard full export customs clearance process:
  • Standard export clearance procedure
  • Guidance on document verification
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
  • Normal trade
  • Processing trade
Others Special requirements from customers like return shipment for quality issue, goods display and so on
  • Return declaration
  • ATA
  • U-turn
Additional Services Description Subcategories
Document management Prepare Chinese version of declaration documents including goods description, HS code classification and so on
HS code classification consultation Provide Chinese HS code to customer according to goods description, HS code from origin country (Just for reference)
Certificate/permit application Apply for certificate and permit on behalf of customer
Customs policy consultation Update new customs policy to customer

What is required to complete Customs House Brokerage?

 

Mandatory Documents for Imports:

  • Bill of Lading 
  • Sale contract
  • Commercial Invoice(s)
  • Packing List(s)
  • Power of Attorney - electronic
 

Mandatory Documents for Exports:

  • Commercial Invoice(s)
  • Packing List(s)
  • Power of Attorney – electronic
  • Customs declaration sheet

 

PS: Paperless declaration has been carried out in China, but some of shipments still need hard copy according to customs requirements. 

FAQs

Q: What is the Pricing of these services?
A:
 Pricing is dependent on the service package you choose. Please contact our office to discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A:
 A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: Can my cargo be imported into China?
A:  We, GCA CHB team, can check and advise to client based on the goods details provided by them

Q: How can I enjoy the preferential import tariff?
A:  We will recommend an appropriate type of COO and application form according to origin of country and commodity.

Abbreviations & Explanations

CHB = Customs House Brokerage
GCA = Greater China Area (China + Hong Kong + Taiwan)
AEO = Authorized Economic Operator
HS Code = Harmonized Tariff System Code
FTA = Free Trade Agreement

Croatia

 

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

EUR1
Sanitary / Phytosanitary / Soivre (quality) Certificates
Veterinary certificates
ECS Declaring already custom cleared cargo to European customs system.
Security declarations Not included in simplified procedure but must be done before loading a vessel.
Scanner Assistance
Inspections Assistance

General export Customs House Brokerage flow

 general-export

General import Customs House Brokerage flow

 general-import

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

 

FAQs

 

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.
 Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities related to bookings with us. Damco will raise your invoice for all standalone CHB activities.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a sales representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Cyprus

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

  • EUR1  
  • Sanitary / Phytosanitary / Soivre (quality) Certificates  
  • Veterinary certificates  
  • ECS – Declaring already custom cleared cargo to European customs system.
  • Security declarations – Not included in simplified procedure but must be done before loading a vessel.
  • Scanner Assistance  
  • Inspections Assistance 

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:  Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.  

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a sales representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Czech Republic

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel and be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Customs and sanitary inspections
  • PEX – A / EU – A documents
  • Certificates of origin / EUR.1*
  • T2L (EU origin) issuing + clearance
  • T1
    * Only with customs clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan– A high level risk and control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme– Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness and guidance on FTA’s preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size and requirement – please refer enquiries to Damco.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer and on Company Letter Headed paper. This grants permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • EORI Number
  • Trading conditions
  • CZ VAT registration
  • Certificate of incorporation
  • Framework contract
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office to be eligible to claim back any potential VAT paid.

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

*Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you  or contact with a sales representative in your local office.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application. You can check if EORI no. is valid on: http://ec.europa.eu/taxation_customs/dds2/eos/eos_home.jsp?Lang=pl

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 

Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact our a sales representative in your local office, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Please contact a sales representative in your local office.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact a sales representative in your local office.

Q: Who will invoice me for my Customs Clearance?
A: A sales representative in your local office will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For CHB invoice, please contact MyCustomsCZ@damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Denmark

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Import & Export declarations
  • Simplified procedures
  • Customs warehousing
  • Perishable cargo
  • e-Commerce
  • First time Importers or Exporters
  • Personal effects
  • European border controls & transit movements
  • Temporary clearance
  • Export declarations
  • Certificates
  • Persishable cargo
  • European border controls & transit movements
  • Reimbursements
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTA’s & Preferential Origins
  • Auditing and KPI reports – Tailored Auditing & Customs Reporting specific to their business requirements.

What is required to complete Customs House Brokerage?


Signed Direct Representation Letter / PoA

Signed by the Trader & on Company Letter Headed paper. This grant’s permission for Damco to complete CHB on behalf of the Trader and provides the required details to enable internal account creation.

Mandatory documents Required:

  • Signed Direct Representation Authorisation / PoA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number (Tariff Heading)
  • Copy of the Bill of Lading

Additional documents (where applicable)

  • Licences
  • Health Certificates
  • Preference Certificates

EORI Number

The trader must have a valid EORI and/or VAT number to hold a solid audit trail with the Danish Tax Agency (Skattestyrelsen) and the Danish Customs Agency (Toldstyrelsen) and & to be eligible to claim back any potential VAT paid.



Disclaimer

  • HS code provided by Customer
  • Not included: Phyto documentation/inspections; Health Certificate; Scanning; Physical inspections; drayage, port charges, demurrage and detention, port transit documentation, classification or additional consultancy services
  • Subject to Damco Trading Conditions
  • Use of Damco deferment Account is subject of capital advance fees

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing page above

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon https://www.toldst.dk/selvbetjening-og-vejledning/

Q: What is a classification number(Tariff heading)?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. http://tarif.skat.dk/tariff/uc/qry/sbn/search.jsf?conversationId=938958

Q: Why do I need to provide a classification number (Tariff heading)?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsDK@Maersk.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact MyCustomsDK@Maersk.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Ecuador

   

Core product

Import Customs Clearance Export Customs Clearance Special Regimes
Standard full import customs clearance process

  • Full Customs Declaration upon arrival in the country in scope to gain release of the cargo for onward delivery.
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
Standard full export customs clearance process:

  • Standard export clearance procedure.
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
Import / Export processes.
  • Duty Classification
  • Definitive Import Entry Declaration
  • Duty Classification
  • Definitive Export Entry Declaration
  • Temporary Import
  • Temporary Export
  • Trans-shipment of goods
  • Return Cargo

Additional Custom House Brokerage services

Inspection Importer / Ex-porter Registra-tion Inhouse
Inspection is needed for certain products, such as perishables. It is done with customs authorities and regulatory entities. Customs and legal advising / consulting for Importer/exporter registration at ECUAPASS. Provide competent and complete in-house customs brokerage. Our knowledgeable customs clearance experts take care of documentation and enable timely and reliable movement goods through the customs process.
Custom Inspection / Examination
Inspection with regulatory entities
anti-drugs inspection.

Mandatory Documents for Imports:

  • Original Commercial Invoice(s)
  • Original Bill of lading
  • Packing List(s)
  • Insurance Policy of the cargo (optional)
  • Original Origin Cerificate, if required
  • Original Licenses and Certificates for restricted goods, if required

Mandatory Documents for Exports:

  • Commercial Invoice (authorized by SRI)
  • Shipping Documents
  • Bill of Lading
  • Original Licenses and Certificates for restricted goods, if required

*Importer must register our Custom broker’s code at ECUAPASS system 

FAQs

Q: What is the Pricing / Cost of these services?
A: 
Pricing is dependent on the service package that you choose, however please contact a sales representative at your local office to discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A: 
A non-compliance with the documentation, or any observation from Custom Supervisor. 

Q: What is a DAI?
A: 
It stands for Declaración Aduanera de Importación, and it means Customs Declaration. 

Q: What is ECUAPASS?
A: 
It’s the National electronic system for Ecuadorian Customs. 

Q: What are the types of customs modalities in Ecuador?
A: 
a) Advanced Dispatch: Process is done prior to the arrival.
b) Regular Dispatch: Within the 15 calendar days starting the day after the end of the discharge. 


Q: How will I know when my shipment has cleared customs?
A: 
Our Customer Service team will be in charge of the status and will be happy to help – you can find your local office here. 

Q: Who can I contact regarding my Customs Clearance?
A: 
Please contact a customer service agent at your local office who will coordinate with our Delivery Team.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
OEA = Authorized Economic Operator 
POA = Power of Attorney
NTR = Non-Tariff Regulations
COVE = Proof of Value
VUCEM = Electronic window

Egypt

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT after physical inspection and GOEIC approvals, to gain release of the cargo for onward delivery. Standard Declaration to Customs involves inspection to gain permission to load the vessel and be exported outside of the country. A transit document don’t allows the free movement, while it request inspection and paying L/G to customs instead of cash duties until the shipment arrives to the destination.
  • Final import customs clearance
  • Complicated customs clearance
  • General authority of import and export control
  • Export customs clearance
  • Certificates of origin
  • GGOEIC certificate depend on the product
  • A transit document don’t allows the free movement, while it request inspection and paying L/G to customs instead of cash duties until the shipment arrives to the destination

Additional Custom House Brokerage services

  • Customs Quick Health Scan A high level risk and control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements Awareness and guidance on FTAs preferential origins.
  • Classification Management An overview of current Classification Databases or a Full End-to-end Reclassification Programmed from our trained specialists.

* Costs will vary depending on the type of business, size and requirement please refer enquiries to a sales representative in your local office.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)
Not needed

Mandatory documents required:

  • Legalized Commercial invoice(s)
  • Packing list(s)
  • COO

EORI Number
Not needed

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

*Originals MUST be submitted the team in your local office.

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer enquiries to a sales representative in your local office.

Q: What can hold up my Customs Clearance?
A: Import needs the country to develop this first, but export nothing can hold us. 

Q: What is an EORI Number and how do I get one?
A: N/A in Egypt 

Q: What is a classification number HS Code?
A: It’s an international one, but needs to be clearly mentioned in the commercial invoice so the customs apply same.

Q: Why do I need to provide a classification number HS Code?
A: To apply the correct duties - otherwise customs will have to revert to their historical data.

Q: How will I know when my shipment has cleared customs?
A: Printing the approved and stamped release order.

Q: Who can I contact regarding my Customs Clearance?
A: A sales representative in your local office.

Q: Who will invoice me for my Customs Clearance?
A: Damco will invoice for CHB activities until further notice.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: A sales representative in your local office. 

Abbreviations & Explanations

CHB =Customs House Brokerage
VAT 
= Value Added Tax
EORI 
= Economic Operators Registration and Identification
HTS 
= Harmonized Tariff Schedule
AEO
= Authorized Economic Operator 
POA 
= Power of Attorney
T1
= Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L 
=Document which proofs the EU status

France

 

 

Core product

Import Customs Clearance Export Customs Clearance Special Regimes
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Simplified customs procedures
  • First time importers of exporters
  • Vat exemption under auroliquidation process
  • Help on HS code request to French customs (RTC)
  • Delivery arrangement
  • Certificates of origin / EUR.1 / ATR
  • T2L (EU origin) issuing + clearance
  • Standard export clearance
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness and guidance on FTAs & preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size and requirement please refer enquiries to Damco.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer and on company letter headed paper. This grants permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code
  • European EORI number 

EORI Number

The buyer must have a valid European EORI. For European Customer should be informed with local customs how to get back French VAT amount.

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Transamar where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:
 A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.douane.gouv.fr/articles/a10901-numero-eori-economic-operator-registration-and-identification

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A:  It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Transamar, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact a customer service representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either Sealand Maersk or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact payables.france@damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Germany

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Full import customs clearance
  • Fiscal representation
  • Inward + outward processing
Port Filing
  • BHT
  • WHT
  • Z-No.
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTA’s & Preferential Origins.
  • Auditing and KPI reports – Tailored Auditing & Customs Reporting specific to their business requirements.
  • Use of Damco’s Deferment Accounts – VAT+DUTY will be paid directly to customs authority.

Costs will vary depending on the type of business, size & requirement – please refer enquiries to Damco.


What is required to complete Customs House Brokerage?


Mandatory documents required: 

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

Signed Power of Attorney (POA):

Signed by the buyer & on company letter headed paper. This grant’s permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Deferment Account Number

If the buyer does not have a Deferment Account, we offer the use of Damco's deferment, however this will come at a small cost. Please refer to the Pricing Schedule 2018 presented to you.

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferment Account? 
A: A deferment account is an account registered with customs, which allows the customer to make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting the local German customs authority directly or contact Damco at MyCustomsDE@Damco.com to seek approval to use theirs * this is subject to a % transactional charge, and credit checks may be required.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.zoll.de

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. http://auskunft.ezt-online.de/ezto/Welcome.do

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsDE@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsDE@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact MyCustomsDE@Damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status
BHT = Port Filing in Bremerhaven
WHT = Port Filing in Wilhelmshaven
Z-Nr = Port Filing in Hamburg

Greece

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

  • EUR1  
  • Sanitary / Phytosanitary / Soivre (quality) Certificates  
  • Veterinary certificates  
  • ECS – Declaring already custom cleared cargo to European customs system.
  • Security declarations – Not included in simplified procedure but must be done before loading a vessel.
  • Scanner Assistance  
  • Inspections Assistance  

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:  Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.  

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Indonesia

Local contact options

In Maersk Indonesia, with group company own brokerage license, we have people who are experts in local customs processes and regulations, who have been performing clearance services as part of our daily work. We have certified broker staff employed by Maersk supported by our vast network of clearance agents.

Currently we are covering all main ports in Java island, with development of service in other ports to be completed by this year 2019. We have been applying for AEO (Authorized Economic Operators) certifications, which still in review by Indonesia Customs.

Please contact your Customer Service representative to include one of our Customs House Brokerage products in your supply chain. You may also contact TBA for more information. 

 

Core Products

Core Service Description Subcategories
Import Clearance Import declaration, document processing, and import clearance at the port, release cargo from terminal, processing at the port and container depot, and document courier with online visibility tools giving transparency for each mile stones, accessible via smartphone/normal web access

Subjects to following terms and conditions:
  • Applicable for Green lane clearance only
  • Subject to complete document, permit and licenses by importer/exporter
  • Subject to complete document timely hand over to Maersk as per agreed SLA or SOP
  • Subject to shipping line local charges, Maersk does not apply hidden charges and does not apply container deposit
  • Subject to additional 3rd party charges where applicable, such as, port tariff and its inspection charges and penalty charges, container depot tariff and cleaning/repair tariff, and government agency tariff as per declared HS code, i.e., Duty and Tax charges, Red lane/Customs inspection charges, Quarantine charges, Food & Drug administration agency (BPOM) charges, etc.
  • Subject to 3% management fee for all 3rd party charges if Maersk is expected to pay advance payment
  • Subject to additional item charge at IDR 5,000/item (five thousand rupiah) for declaration item beyond 20 items
  • Subject to additional service charges where applicable/requested, i.e. Yellow lane clearance service, Red lane clearance service, Permit/Licensing service, Certificate of Origin creation service, Independent Surveyor service, Origin Documentation Management service, HS code classification service, Duty and Tax valuation service, Quarantine service, Food & Drug Administration agency service (BPOM), Other Government Agency service, Court appeal/Tax refund service, Master list service, Diplomatic clearance service, ATA Carnet service, PLB service (own facility), Bonded clearance service, FTA consultant service, Export/Import consultant service, etc.
  • Subject to VAT 10% to all service charges
  • Rates applicable only for Jakarta, Cikarang Dry Port (CDP), Semarang, Surabaya seaport
  • Permit/license advisory
  • Import declaration
  • Original document submission to Customs
  • Physical clearance at the port
  • 3rdparty charges advance payment
  • Clearance mile stones monitoring and reporting
Export Clearance Export declaration, document processing, and clearance at the port, processing at the port and container depot, and document courier, with online visibility tools giving transparency for each mile stones, accessible via smartphone/normal web access

Subject to following terms & conditions:
  • Applicable for Green lane clearance only
  • Subject to complete document, permit and licenses by importer/exporter
  • Subject to complete document timely hand over to Maersk as per agreed SLA or SOP
  • Subject to shipping line local charges, Maersk does not apply hidden charges and does not apply container deposit
  • Subject to additional 3rd party charges where applicable, such as, port tariff and its inspection charges and penalty charges, VGM tariff, container depot tariff and cleaning/repair tariff, and government agency tariff as per declared HS code, i.e., Duty and Tax charges, Red lane/Customs inspection charges, Quarantine charges, Food & Drug administration agency (BPOM) charges, etc.
  • Subject to 3% management fee for all 3rd party charges if Maersk is expected to pay advance payment
  • Subject to additional item charge at IDR 5,000/item (five thousand rupiah) for declaration item beyond 20 items
  • Subject to additional service charges where applicable/requested, i.e. Yellow lane clearance service, Red lane clearance service, Permit/Licensing service, Certificate of Origin creation service, Independent Surveyor service, Origin Documentation Management service, HS code classification service, Duty and Tax valuation service, Quarantine service, Food & Drug Administration agency service (BPOM), Other Government Agency service, Court appeal/Tax refund service, Master list service, Diplomatic clearance service, ATA Carnet service, PLB service (own facility), Bonded clearance service, FTA consultant service, Export/Import consultant service, etc.
  • Subject to VAT 10% to all service charges
  • Rates applicable only for Jakarta, Cikarang Dry Port (CDP), Semarang, Surabaya seaport
  • Permit/license advisory
  • Export declaration
  • Original document submission to Customs
  • Physical clearance at the port
  • 3rdparty charges advance payment
  • Clearance mile stones monitoring and reporting
Additional Services Description Subcategories
Customs Inspection Customs inspection related service, including additional processing required by Customs due to certain restriction and limitation (Lartas) dependent on the goods condition or the declared HS code or due to supporting documentation issues
  • Yellow lane clearance
  • Red lane clearance/Physical inspection
  • Analyzing Point
  • NPD clearance
  • Manifest correction
  • Manifest re-activation
  • Abandonment lifting
  • Partial clearance
  • Bonded clearance
  • PLB clearance
  • Temporary export/import
Free Trade Agreement service Support to facilitate the use of existing Free Trade Agreement (FTA) between two country, or group of country, i.e. ACFTA (ASEAN China FTA), ranging from consultation to specific activity such as HS code classification to Origin Documentation Management to ensure complete and timely original document received by importing country/Consignee in order to be qualified for FTA discount rate on import Duty and Tax
  • Export/Import consultant service
  • FTA consultant service
  • HS code classification
  • Duty and Tax valuation
  • Certificate of Origin creation
  • Origin Documentation Management
3rd party charges advance payment Provides financial support in the form of advance payment, as needed by customer, for all 3rd party charges or up to Duty and Tax payment with 3% management fee to cover the cost of money/expense for all type of the 3rd party charges
  • Shipping line local charges payment
  • Port charges payment
  • Depot charges payment
  • Duty and Tax payment
  • Other Government Agency payment
Control Tower service Provides customized solution ranging from CHB 4PL to in plant staff placement at customer premises/work location or in Maersk office, as needed. In-plant staff is employee of Maersk, and service charge UoM either per document (or per BL) or per container. The in-plant staff main role is taking over customer specific process steps/tasks.
  • CHB 4PL service (non-orchestrator system)
  • Light Control Tower service
  • In-plant staff service
Permit/Licensing service and OGA service Assistance in getting the required permit/license or providing the processing service to Other Government Agency (OGA), basically any other agency other than Customs that is required by the main customs clearance process (pre-requisite), including special assistance to prepare for Court appeal/Tax refund process
  • Independent surveyor service
  • Quarantine service
  • FDA service
  • OGA service, i.e., Ministry, Institution, Embassy, Municipal, etc.
  • Court appeal/Tax refund service
  • Master list service (investment related clearance)
  • ATA Carnet service (passport for goods/merchandise)
  • Diplomatic clearance

What is required to complete Customs House Brokerage?

Mandatory Documents for Imports:

  • Valid business license and import permit, and all permit/license related to the goods
  • Signed Power of Attorney
  • Original Commercial Invoice(s)
  • Original Packing List(s)
  • Original Bill of lading
  • Insurance Policy
  • Original Certificate of Origin to qualify for FTA discount tariff
  • Original Licenses and Certificates for restricted goods

Mandatory Documents for Exports:

  • Valid business license and export permit, and all permit/license related to the goods
  • Signed Power of Attorney
  • Original Commercial Invoice(s)
  • Original Packing List(s)
  • Copy Export Delivery Order/Shipping line booking confirmation
  • Original Licenses and Certificates for restricted goods

FAQs

Q: Why do we have to have complete business license and related permit to book Maersk CHB?
A: We support business in compliance way. And we promote compliance to government and international regulations/laws in all aspects of our work, including to customers, vendors, 3rd parties and government agencies. This is to ensure sustainability in all areas that we work with. This means we don’t provide EOR/IOR service. Exporter/Importer must create/own their business permit & license and should not borrow from other legal entity.

Q: What is compliance means?
A: It means we don’t participate in activities related to facilitation payment and bribery. We against activities related to facilitation payment and bribery. In short explanation, facilitation payment means paying some fees to expedite process that has been rightfully ours, i.e., document completed and timely but need to rush for release approval, while bribery is paying some fees for process that is not rightfully ours, i.e., request for processing when permit/license/document still missing/incomplete.

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose. Please contact our office to discuss which option is right for you. You will need to be aware of the 3rd party charges that will incurred, which is additional to our service charge. With options for customer to pay directly to 3rd party or request assistance to us.

Q: How can I fully understand the 3rd party charges affecting my total cost?
A: Please contact our office to consult all available options for solution for 3rd party charges

Q: What can hold up my Customs Clearance?
A: The usual delay is due to lack of permit/license, missing original document and late documentation hand over

Q: How can I be sure that Maersk will be able to handle the clearance smoothly?
A: Once customer agreed to our service offering, we will run a technical meeting with each customer for alignment on the communication matrix, customer expected lead time and KPI, process flow, SOP, and if required, to setup a BCP (Business Contingency Plan)

Abbreviations & Explanations

CHB = Customs House Brokerage
AEO = Authorized Economic Operator
SLA = Service Level Agreement
SOP = Standard Operating Procedure
BPOM = National Agency of Food and Drug Control (Badan Pengawas Obat dan Makanan In Indonesian)
HS Code = Harmonized Tariff System Code
IDR = Indonesian Rupiah
ATA carnet =  Admission Temporaire/Temporary Admission Carnet
VGM = Verified Gross Mass
FTA = Free Trade Agreement
ACFTA = ASEAN China FTA
OGA = Other Government Agency

Israel

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel and be exported outside of the IL. Transshipment process
  • Final import customs clearance
  • Simplified customs clearance
  • Customs and sanitary inspections
  • Certificates of origin / EUR.1, Form A, Mercusor and any other COO

Additional Custom House Brokerage services

  • SII, Health, Agriculture, MOT process support
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness and guidance on FTA’s and preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size and requirement – please refer enquiries to a sales representative in your local office.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer either physically with the right witness or Electronically (digitally signed, preferred). This grants permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Heath import registration, when needed

EORI Number

The buyer must have a valid VAT and tax office to be eligible to claim back any VAT paid.

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Sealand Maersk where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer enquiries to a sales representative in your local office.

Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities feedback. 

Q: What is a classification number HS Code?
A: In all free trade agreements, products are identified by a system known as the Harmonized Commodity Description and Coding System. This is commonly known as the Harmonized System (HS). The HS consists of around 5000 six-digit product categories. Typically, countries sub-divide these categories further to eight digits or more. This means that the first six digits of an HS code will be common for all countries, however the digits following this may not be the same in all countries even if your product is the same. Ultimately, it is the importing country customs authority that determines if a product is correctly classified and certified at the time it arrives at the border. 

Q: Why do I need to provide a classification number HS Code?
A: To give an idea about the supplier recommendation of the classification. Our broker will check it and will have their own decision about the HS code, which is the final one.

Q: How will I know when my shipment has cleared customs?
A: You will receive an email from our team in your local office.

Q: Who can I contact regarding my Customs Clearance?
A: The sales representative in your local office.

Q: Who will invoice me for my Customs Clearance?
A: Damco will invoice for CHB activities until further notice.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: The sales representative in your local office.  

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Italy

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

  • EUR1 
  • Sanitary / Phytosanitary / Soivre (quality) Certificates
  • Veterinary certificates
  • ECS – Declaring already custom cleared cargo to European customs system.
  • Security declarations – Not included in simplified procedure but must be done before loading a vessel.
  • Scanner Assistance
  • Inspections Assistance

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:  Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.  

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Japan

Local contact options

We acquired first Customs brokerage license at Yokohama port in 2012 and second one in Tokyo in 2016. We have well-expertise for managing customs brokerage for Apparel and Footwear as well as machinery and electric goods and we have well-expertise Customs specialist who has 10+ CHB experience not only men-tioned commodity but also various goods experience.

Book directly through Sealandmaersk.com or contact MyCustomsJP@maersk.com to include one of our Customs House Brokerage products in your supply chain.

Core products

Service Description Subcategories
Import Customs Clearance Standard Import Customs declaration, paying Duty and import Consumption tax upon arrival in the county in scope to gain release of cargo for onward delivery. Import Customs Declaration
other regulation application
Inward + outward processing
Export Customs Clearance Standard Full Export Customs Clearance process Export Customs declaration
Export Document preparation
Cargo pickup
Additional Services Description Subcategories
pre-document checking for COO/EPA and FTA Pre-check the contents for Certificate of origin, EPA and FTA by Customs specialist prevent from any incorrect documents issue by origin county. COO/EPA/FTA document creation
CHB related document archive File and archive CHB related documents on behalf of Customer and retrieve and send them as per customers’ need
HS classification Pre-check and classify HS codes

What is required to complete Customs House Brokerage?

 

Signed Power of Attorney (POA)

Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code
 

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates
  • Any refereence / records for previous shipment.

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: pricing is dependent on the complexity and service packages you choose. Pls kindly contact our office to discuss for further clarification. 

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, whould be awaiting mandatory documents, awaiting payment, customs holds, port authroity holds and vessel delays.

Q: what is an Importer/Exporter code?
A: An Importer/Exporter code is a unique identifiier which is issue by JASTPRO in Japan. This is normaly contained client name and address. Import/Export records are linked to this code and Customs can refer previous records by it.

Q: What is a classification number HS Code?
A: A classification number is a unique 9 digit code that relates to a specific product and determines the correct classification in the customs tariff

Q: Why do I need to provide a classification number HS Code?
A: Correct classification of goods is critical to identification of cargo’s arriving into Japan.

Q: How will I know when my shipment has cleared customs?
A:  our team at xxxxxx@damco.com will email the customer with clearnace permission as soon as the shiopment has been released from Customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: pls kindly contact to xxxxxx@damco.com

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise the invoice for CHB and any additional land side logistics services perchased.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Our CHB team are always happy to answer any query you may have in relatino to customs clearance, one of our licensed customs specialist can be contacted on xxxxxx@damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax = import Consumption tax
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney

Korea

Local contact options

Please contact your Customer Service representative to include one of our Customs House Brokerage products in your supply chain. Learn more about the Customs Brokerage App

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our licensed customs brokers can be contacted on KR.EXPORT@sealandmaersk.com (Export), KR.IMPORT@sealandmaersk.com (Import)

 

CHB Managers Questionnaire

Core Service Description Subcategories
Import Customs Clearance Standard full import customs clearance process
  • Duty Classification (관세확인)
  • HS code Classification(세번 분류 검토)
  • Trade Agreement Qualification(FTA 적용검토,사후검증)
  • Definitive/Temporary Import Entry Declaration (확정/임시 신고)
Export Customs Clearance Standard full export customs clearance process
  • Export entry declaration
  • HS Code consultancy
  • Return Export Clearance
Transit Documents
(보세면허)
A transit document allows free movement of cargo and containers through Peruvian territories, suspending the payment of duty and VAT until the destination.
  • Transit entry declaration
Additional Services Description Subcategories
Inspection Inspection is needed for certain products, such as perishables and plants. It is done with customs authorities and regulatory entities.
We can dispatch our own agent to the inspection site to follow up Customs inspection together with Customs officers.
N/A

What is required to complete Customs House Brokerage?

 

Import Customs Clearance

  • Commercial Invoice
  • Packing List
  • Bill of Lading
  • Business License (if new account for CHB, 사업자등록증 – 첫 거래시)
 

 

Export Customs Clearance

  • Commercial Invoice
  • Packing List
  • Business License (If new account for CHB, 사업자등록증 – 첫 거래시)

 

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose. Please contact our office to discuss which option is right for you.

Q: How will I know when my shipment has cleared customs?
A: You can contact our Export or Import Customer Service Team or you can simply check our Maersk Visibility Tool.

Q: What can hold up my Customs Clearance?
A:
A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact KR.EXPORT@sealandmaersk.com (Export), KR.IMPORT@sealandmaersk.com(Import)

Abbreviations & Explanations

CHB = Customs House Brokerage
HS Code = Harmonized Tariff System Code
FTA = Free Trade Agreement
VAT = Value Added Tax
AEO = Authorized Economic Operator
SCM = Supply Chain Management

Mexico

Core product

Import Customs Clearance Export Customs Clearance Transit Documents (in bonds)
Import Customs Clearance is a government requirement to introduce cargo in to the country, that involves the "clearing" of goods before the customs (Customs Authorities), at the port of entry. Formalities may vary according to the traffic mode and applicable customs regime. It must be process by the Customs Broker or Customs Broker Agency. Export Customs Clearance is a government requirement to extract cargo out of the country, that involves the "clearing" of goods before the customs (Customs Authorities), at the port of entry. Formalities may vary according to the traffic mode and applicable customs regime. It must be process by the Customs Broker or Customs Broker Agency. In bondis the authorized customs regime to transport the cargo from the customs of entry to an internal custom, without completing all the formalities. Cargo travels under customs control and the customs clearance is completed at the destination customs.

Additional Custom House Brokerage services

Cargo Review at origin HTS Classification Non-Tariff Regulations (NTR) obtainment
Review at origin process allows the importers to complete a full validation at origin and expedite the cargo release at customs, by completing the customs clearance with the information from origin. This process is allowed for importers with a government authorization. HTS Classification process determines the correct HTS code. Based on the HTS code, specific non-Tariff Regulations are required (i.e. health and environment authorizations, national standards, etc.)

Note: Damco does not facilitate clearance on personal effect shipments.

What is required to complete Customs House Brokerage?

Import

Padron de importadores (Official Register of Importers)

The importer must complete the Padron de importadores subscription before the customs authority.

Encargo conferido (Power of attorney)

The importer must authorize trough encargo conferido”, the customs broker to act on his behalf to complete Import CHB.

Mandatory documents required:

  • Commercial invoice(s)
  • Packing list(s)
  • Cargo description to complete Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Non Tariff Regulations Certificates
  • Certificates of Origin

Export

Signed Direct representation letter Power of Attorney (POA)

Signed by the Trader on Company Letter Headed paper. This grants permission for Customs Broker to complete CHB on behalf of the Trader and provides the required details to enable internal account creation.

Mandatory documents required:

  • Fiscal /Commercial invoice(s)
  • Packing list(s)
  • Cargo description to complete Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates
  • VGM certificate

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package that you choose, however p
lease contact a sales representative in your local office to discuss which option is right for you.


Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance
for example, awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is and Why do I need the
padron de importadores?
A: It is the customs authority
s official register of all Mexican importers. This subscription must be completed if you want to complete an import process in Mexico. 

Q: What is the benefit of using Sealand Maersk CHB powered by Damco?
A: Simple coordination by having Sealand Maersk the point of contact for the cargo shipping as well as for CHB related queries. 
Saving time by eliminating the time associated in communication between the customer and the customs broker. The communication will be handled directly by us.
Fast and easy process Fast clearance process and detail visibility that helps to react in case of any exception. 
Easy pricing with a flat rate according to monthly volume, or if required, ad-hoc rate for specific projects. 
Compliance by assuring the correct declaration before Mexican customs. 
Local invoice with the local charges and expenses, as well as the CHB.

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines and determines the amount of Duty payable and the Non-Tariff Regulations required to clear the cargo. 

Q: Why do I need to provide a classification number HS Code / detail cargo information?
A: Correct classification of goods is critical to identification of cargo
s arriving into Mexico and the related Non-tariff regulations required. Cargo description and technical information are required to determine the correct classification. 

Q: How will I know when my shipment has cleared customs?
A: Our team will email you with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact Nayeli Estrada 
nayeli.estrada@damco.com and Michelle Hernandez michelle.hernandez@damco.com.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice with the local charges and expenses, as well as the Customs House Brokerage.

Q:I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact Nayeli Estrada 
nayeli.estrada@damco.com and Michelle Hernandez michelle.hernandez@damco.com,

Q: How do I set up an account?
A: 
The following documents are required to set up an account:

  1. Act of incorporation
  2. TAX ID Identification
  3. Tax situation (opinion positiva)
  4. Proof or address
  5. Power of Attorney for the legal representative
  6. Official ID of Legal Representative

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
OEA = Authorized Economic Operator (Operador Económico Autorizado)
POA = Power of Attorney
NTR = Non-Tariff Regulations
COVE = Proof of Value
VUCEM = Electronic window

Panama

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
    Bonded Transit
Harmonized Tariff Code Classification Import declaration preparation and submission Special Permits and validation processing Duties and Taxes Calculations Cross-Border Clearance - All Truck Imports  Certificate of Origin Elaboration – VAS Export Declaration - Processing and Submission Cross-Border Transit - All Truck Exports  DMCE* (PAXPE + PAPPC Entry) – Elaboration Decreto 6 (Move to Off-Dock BD**) - Elaboration

Additional Custom House Brokerage services

PRE-SHIPMENT Consulting and special product licensing

  • New Product Entry - Permit Assessment VAS*
  • Attorney Representation - Permit Generation – VAS*
  •  First Importer/Exporter - Process Advisory

What is required to complete Customs House Brokerage?

Required Paperwork

  • Original Commercial Invoice stating FOB/CIF value
  • Packing List (not mandatory)
  • Original BL (including freight charges)
  • Certificate of Origin if applicable
  • Additional Certificates if applicable (Authorities, Fumigation, etc.)

Required Information

  • Preferred HTC per line (not mandatory)
  • Written confirmation of acceptance duties and taxes pre-settlement sent by CHB before container discharge at POD.
  • Note: if no international insurance amount is declared, customs will assume 1% of declared CIF value is associated to insurance purposes.

More Requirements

  • Certificated check for duties and tax payments.

FAQs

Q: What is the Pricing / Cost of these services?
A:

Item Applicability Line description Price
Ad-Valorem Tariff Always Add valorem CIF Value less than USD 5.000 $ 60.00
Add valorem CIF Value from USD 5.001 to USD 10.000 $ 80.00
Add valorem CIF Value higher than USD 10.001 $ 80 + 0,25% over CIF
CHB Handling Charges Additional lines $ 8.00
Formularies $ 15.00
Handling $ 30.00
Copies $5.00
Courier $ 30.00
IPCE Seal $ 5.00
Memorials elaboration If needed ANA $ 20.00
Bomberos $ 20.00
Exoneraciones tributarias $ 30.00
Valoracion $ 20.00
ANAM $ 20.00
Others $ 20.00
Validation with authorities Procedures with autorithies - Farmacia & Droga $ 30.00
Procedures with autorithies - Bomberos $ 20.00
Procedures with autorithies - Quarantine $ 10.00



Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a classification number HS Code?
A: A classification number is a unique digit code that relates to a specific product and determines and determines the amount of Duty payable and the non-Tariff Regulations required to clear the cargo.

Q: Why do I need to provide a classification number HS Code?
A: Correct classification of goods is critical to identification of cargo’s arriving into Panama and the related Non-tariff regulations required. Cargo description and technical information are required to determine the correct classification.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: A sales representative in your local office.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice with the local charges and expenses, as well as the CHB.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: A customer service representative in your local office.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
EORI = Economic Operators
Registration and Identification
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Peru

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process

  • Full Customs Declaration upon arrival in the country in scope to gain release of the cargo for onward delivery.
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
Standard full export customs clearance process:

  • Standard export clearance procedure
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
A transit document allows free movement of cargo and containers through Peruvian territories, suspending the payment of duty and VAT until the destination.
  • Duty Classification
  • Definitive Import Entry Declaration
  • Temporary Import Entry Declaration
  • Duty Classification
  • Definitive Export Entry Declaration
  • Temporary Import Entry Declaration
  • Transit entry declaration

Additional Custom House Brokerage services

Import Customs Clearance Export Customs Clearance Transit Documents
Inspection is needed for certain products, such as perishables. It is done with customs authorities and regulatory entities.

For bulk cargo, goods are counted from the vessel to the truck, against the documentation.
It is done for imported goods, to ensure quality and quantity of products against documentation. The pro-cess is done outside of the port. When our customer has inquiries about its goods, Maersk can plan a visit to the Customs Authority, for the customer to personally make those inquiries.
Inspection with customs authorities

Inspection with regulatory entities (e.g. SENASA)

Inspection for bulk cargo

Mandatory Documents for Imports:

  • Signed Power of Attorney (Notarized letter or electronic POA via password SOL-SUNAT)
  • Original Commercial Invoice(s)
  • Original Bill of lading
  • Packing List(s)
  • Insurance Policy or Letter specifying that there is no insurance on the cargo.
  • Original Origin Cerificate*
  • Original Licenses and Certificates for restricted goods
  • Documents UIF (Unidad de Inteligencia Financiera)

*Applies for certain origin countries where treaties exist.

Mandatory Documents for Exports:

  • Signed Power of Attorney (Notarized letter or electronic POA via password SOL-SUNAT)
  • Commercial Invoice (SUNAT Copy)
  • Shipping Documents (Guia de Remisión) (SUNAT Copy)
  • Bill of Lading
  • Original Licenses and Certificates for restricted goods
  • Documents UIF (Unidad de Inteligencia Financiera)

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose, however please contact a sales representative in your local office to discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A: The usual delay is due to lack of documentation

Q: What is a DAM
A: It stands for Declaración Aduanera de Mercancias (means Customs Declaration) and it is a prior declaration with-out payment of taxes that contains information of the commercial invoice, the transaction and the details of the goods that are destined to national territory.

Q: What is a SOL Password
A: The SOL key is the personal use password for companies that allows taxpayers to access SUNAT web to do online operations related to taxes and customs. 

Q: What are the types of customs modalities for imports in Peru?
A: a) Advanced Dispatch: Process is done within the 30 calendar days before arrival. 
b) Urgent Dispatch: Within the 15 calendar days before arrival until 7 calendar days starting the day after the end of the discharge. 
c) Differed Dispatch: Within the 15 calendar days starting the day after the end of the discharge. 

Q: How will I know when my shipment has cleared customs?
A: It will be possible to know that the shipment already has cleared customs checking the SUNAT portal. Previously, the customs duties must have been cancelled.

Q: Who can I contact regarding my Customs Clearance?
A: If you are already working with us, you can communicate with the executive assigned to you. Otherwise, you may contact Martin.Torres@Damco.com for more information.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
OEA = Authorized Economic Operator 
POA = Power of Attorney
NTR = Non-Tariff Regulations
COVE = Proof of Value
VUCEM = Electronic window

Poland

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Simplified customs clearance
  • Customs & sanitary inspections
  • PEX – A / EU – A documents
  • Certificates of origin / EUR.1 *
  • T2L (EU origin) issuing + clearance
  • T1
* Only with customs clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness & guidance on FTAs & preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size & requirement  please refer enquiries to Damco.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer & on Company Letter Headed paper. This grants permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found on https://puesc.gov.pl. You can check if EORI no is valid on: http://ec.europa.eu/taxation_customs/dds2/eos/eos_home.jsp?Lang=pl

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. https://ext-isztar4.mf.gov.pl/taryfa_celna/

Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsPL@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsPL@Damco.com.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco invoice, please contact MyCustomsPL@Damco.com.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Portugal

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duties & VAT upon arrival in the country in order to clear the cargo. Standard Declaration to Customs to obtain permission to export cargo to non-EU destinations. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Temporary import customs clearance
  • Simplified customs clearance
  • Customs and other authorities’ inspections
  • Export customs clearence
  • Certificates of origin / EUR.1
  • T2L (EU origin) issuing + clearance
  • Re-export declaration
  • T1

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk and control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness and guidance on FTA’s preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size and requirement – please refer enquiries to a customer service representative in your local office.

General export Customs House Brokerage flow

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer, on Company Letter Headed paper, with needed ID documents and commercial certificate. This grants permission for our Customs Team to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office to be eligible to claim back any potential VAT paid.

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to our Customs Team whenever necessary.

FAQs

Q: What is the Pricing / Cost of these services?
A: Our Sales team will define our best offer, depending on the business complexity/volumes.

Q: What can hold up my Customs Clearance?
A: Document control and/or Physical control from Customs and other relevant authorities.

Q: How will I know when my shipment has cleared customs?
A: Our Customs Team will upload and send proper notification to customers, via our dedicated website.

Q: Who can I contact regarding my Customs Clearance?
A: All contacts and booking tool available on https://teamsite.maerskgroup.com/teams/MLI-X-Spain2/Customs/SitePages/techbpt.aspx
You will also receive a contact from your CHB partner to explain all process details and communication flow.


Q: Who will invoice me for my Customs Clearance?
A: You will receive one consolidated invoice on your Sealand Maersk shipment or directly from CHB desk on special business cases.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: You will be able to dispute online your invoice or contact a customer service representative in your local office.  

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Russia

Core product

Import Customs Clearance Export Customs Clearance Transit Documents Temporary Import / Export
Standard Full Customs Declaration to gain permission to sell out the cargo on internal market. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the RF. Customs procedure used to move goods under customs control between entry point to the country and final place of customs clearance. As such, it allows customs clearance formalities to take place at the point destination rather than at the point of entry into the customs territory. Maersk prepares the goods for their temporary export and later import.
Final import customs clearance.
  • Customs & phytosanitary inspections.

 

  • Bonded transit declaration.
  • Bonded Guarantee certificate.

 

Additional Custom House Brokerage services

  • Customs Quick Health Scan  A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme  Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements Awareness & guidance on FTAs & preferential origins.
  • Classification Management An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists. * Costs will vary depending on the type of business, size and requirement please refer enquiries to Damco.

What is required to complete Customs House Brokerage?

Mandatory documents required:

  • Signed POA
  • Contract
  • Trading conditions
  • Framework contract
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

*Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 

Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact our CHB Department, who can assist in an advisory capacity only.

Q:How will I know when my shipment has cleared customs?
A:
 Please contact a customer service representative in your local office who will be happy to help.

Q:Who can I contact regarding my Customs Clearance?
A: Please contact a customer service representative in your
local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Customer Service will raise an invoice for all Customs and Port entry related costs.

QI have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
POA = Power of Attorney

Slovenia

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

EUR1
Sanitary / Phytosanitary / Soivre (quality) Certificates
Veterinary certificates
ECS Declaring already custom cleared cargo to European customs system.
Security declarations Not included in simplified procedure but must be done before loading a vessel.
Scanner Assistance
Inspections Assistance

General export Customs House Brokerage flow

 general-export-slovenia

General import Customs House Brokerage flow

general-import-slovenia

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities feedback

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. 

Q: How will I know when my shipment has cleared customs?
A: You will get either an automated or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities related to our bookings. Damco will raise your invoice for all standalone CHB activities.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Spain

Core product

Import Customs Clearance Export Customs Clearance Transit Documents Waivers
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination. When a merchandise is shipped to a West African country, in addition to the usual documentation for maritime shipments (invoice, packing list, certificates of origin and customs clearance), an additional document called waiver or BS must be completed.
  • Full import customs clearance
  • Fiscal representation
  • Inward + outward processing
  • Export declaration including Port Filing
  • T1 (Domestic)
  • T2L (EU origin) issuing + clearance
  • T1 (International)

Additional Custom House Brokerage services

EUR1 Origin certificate that may be necessary depending on final country cargo destination
Sanitary / Phytosanitary / Soivre (quality) Certificates This document, depending on cargo type, is necessary for import / export CHB.
C-5 Document This document will be necessary as per customs requests for both export / import CHB (allow to open the container)
Scanner Assistance Support on container scanner (customs request)
Inspections Assistance Support of red channels and scanner

What is required to complete Customs House Brokerage?

Mandatory documents required:

  • Customer Authorization to perform Customs Clearance for their cargo
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates           

 * Originals to be submitted to Transamar where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferred VAT?
A: With the amendments introduced by Law 28/2014, importers can pay VAT on their monthly return. That is, while the payment of customs duties, anti-dumping and other taxes related to imports will be managed with the payment letter 031, the VAT will be deferred to the monthly VAT declaration-settlement (Form 303).

Q: What if I do not have a Deferred VAT?
A: Customer can apply to have Deferred VAT by submitting the census declaration (model 036 of the AEAT), which can be done telematically , in the month of November of the year before the start of the calendar year in which it should take effect.
That is to say that for operators who want to apply for deferred VAT application for 2019, you must submit model 036 this same month of November 2018.
The request to renounce VAT deferred to the export must also be made through model 036 in the month of November of the year before the start of the calendar year in which it should take effect

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.AEAT.es

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Transamar, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsES@transamar.es will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsES@transamar.es or Export and Transits OPS Coordinator Avellaneda, Javier javier.avellaneda@transamar.es  (+34 956 58 45 37) Imports OPS Coordinator Migoya, Helia Helia.Migoya@transamar.es (+34 956 58 45 24)

Q: Who will invoice me for my Customs Clearance?
A: Transamar will raise an invoice for all Customs related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact MyCustomsES@transamar.es or Export and Transits OPS Coordinator Avellaneda, Javier javier.avellaneda@transamar.es  (+34 956 58 45 37) Imports OPS Coordinator Migoya, Helia Helia.Migoya@transamar.es (+34 956 58 45 24)

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Sweden

 

 

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance.
  • Simplified customs clearance.
  • Customs and sanitary inspections.
  • PEX A / EU A documents.
  • Certificates of origin / EUR.1 *
  • T2L (EU origin) issuing and clearance.
  • T1.

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTAs & Preferential Origins
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer and on company letter headed paper. This grants permission to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application. You can apply for an EORI number here: 
http://eoriwebb.tullverket.se/eoriexternalweb/login.jsf?lang=SE 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 
http://tulltaxan.tullverket.se/#!/taric/nomenclature/sbn?sd=2019-03-11&d=I&cc=&l=sv&ql=sv&ea=false

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact one of our CHB experts, who can assist in an advisory capacity only. 

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either Sealand Maersk or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Thailand

Local contact options

Please contact TBA to include one of our Customs House Brokerage products in your supply chain.

Our Customs Team are always happy to answer any query you may have in relation to customs clearance, one of our licensed customs brokers can be contacted on  TBA.

Core Product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process Standard full export customs clearance process A transit document allows the movement of containers through Laos, Cambodia, Malaysia and Myanmar.
  • HS code review and suggestion
  • Import entry declaration
  • Act as intermediary between traders and Customs in Customs clearance process
  • Export entry declaration
  • Good control list submission
  • Act as an intermediary between traders and Customs in Customs clearance process to gain permission to board the vessel & be exported outside of Thailand
  • Transit entry declaration
  • Act as an intermediary between traders and Customs in Customs clearance process at the border

Additional Custom House Brokerage services 

  • C/O Form applying (all type, both DFT & Chamber of Commerce
  • C/O Legalization
  • Duty Drawback
  • Tax Refund
  • NSW submission (applicable for restricted commodities)

What is required to complete Customs House Brokerage?

Process Mandatory documents required Lead-time
ONE-TIME PROCESS
1. Customer set up
To enable Damco handle the shipment
  1. Certified copy of company registration
  2. Certified copy of VAT certificate/TAX ID
2-3 days
2. Customs registration for adding broker
To enable Damco process customs clearance on customer's behalf
  1. Completed for of Customs registration application (CHBDOC002_CUSTOMS REGISTRATION FORM NO.7)
  2. Certified copy of VAT Certificate/Tax ID
  3. Certified copy of ID Card/Passport of customer's authorized board director
  4. POA to register Customs (CHBDOC001_POA TO REGISTER CUSTOMS)
  5. Certified copy of customer's company affidavit (not over 3 months)
  6. Original ID Card/Passport of customer's authorized board director (when submitting customs)
3-14 days
3. Signed power of attorney (POA)
This grants permission for Damco to complete CHB on behalf of the customer
  1. Certified copy of Company registration
  2. Certificied copy of VAT Certificate/Tax ID
  3. Original ID Card/Passport of customer'sauthorized board director (when submitting customs)
  4. POA

REGULAR PROCESS
1. Entry declaration
  1. Invoice & packing list
  2. Bill of Lading (import), booking confirmation (export)
  3. HS code, Form (if any)
1 day

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What is the benefit of using Maersk CHB powered by Damco?
 
A:

  • We can help our customers consolidate number of suppliers for ease of their supply chain management.
  • We are the first to know when the boxes will arrive or depart so we best positioned to make filing on time.
  • CHB services provide deeper relationships and additional stickiness to our ocean liner business.
  • We can become the one stop shop supplier for our customers… Integrator of Container Logistics.


Q: What is Damco CHB key selling point?
A: Damco Thailand is an AEO certified Custom broker who is entitled below benefit grant by Thai Customs department:

  • Exemption from physical examination except other procedure/related laws
  1. otherwise stated or having reasonable suspicious.
  2. Fast duty drawback.
  3. Re-export, transship, in-transit procession without additional registration. 


In-house & Professional Customs Specialist Team. 
Safety and security compliance. 

  • Multiple sources of Data storage & Back-up system.
  • Latest technology support E-paperless, E-form, E-formula and Invoice interface

 

Q: Could we proceed Adding broker with Customs without original ID card or passport presentation?
A: No, presentation of original ID card or passport at the time of registration is required by laws.

Q: What’s the total lead-time for all relevant registration process?
A: 2-4 weeks

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines the amount of Duty payable.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at DTHBKKEXPCustomsThailand@maersk.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact DTHBKKEXPCustomsThailand@maersk.com

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact DTHBKKEXPCustomsThailand@maersk.com

Abbreviations & Explanations

CHB     = Customs House Brokerage
VAT     = Value Added Tax
HTS     = Harmonized Tariff Schedule
AEO     = Authorized Economic Operator
POA     = Power of Attorney
NSW    = National Single Window
LPI      = License Per Invoice

 

The Netherlands

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to export outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Import customs clearance
  • Simplified customs clearance
  • Customs and sanitary inspections
  • EX – A / EU – A documents
  • Certificates of origin / EUR.1
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan– A high level risk and control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements– Awareness and guidance on FTA’s preferential origins.
  • Classification Management– An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size and requirement please refer enquiries to a sales representative in your local office.

What is required to complete Customs House Brokerage?

Signed Direct Representation Authorisation / Power of Attorney (POA)

Signed by the Trader and on Company Letter Headed paper. This grants permission for Damco to complete CHB on behalf of the Trader and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed Direct Representation Authorisation / POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code
  • Copy of the Bill of Lading

Additional documents (where applicable) *

  • Licences
  • Health Certificates
  • Preference Certificates

EORI Number

The trader must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office to be eligible to claim back any potential VAT paid.
* Originals to be submitted to Damco where necessary.

Disclaimer

  • HS code provided by Customer
  • Not included: Phyto documentation/inspections; Health Certificate; Scanning; Physical inspections; drayage, port charges, demurrage and detention, port transit documentation, classification or additional consultancy services
  • Subject to Damco Trading Conditions
  • Use of Damco deferment Account is subject of capital advance fees

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose. Please contact your local office to discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to the Importer and is required to import goods from outside the EU. This is a one-time application, more information can be found upon https://www.belastingdienst.nl/wps/wcm/connect/nl/douane_voor_bedrijven/content/wat-is-een-eori-nummer

Q: What is a Deferment Account?
A: A deferment account is an account registered with customs, which allows the customer to make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays. 

Q: What if I do not have a Deferment Account?
A:Customer can apply for their own account by contacting the Dutch customs authority directly or contact Damco to seek approval to use theirs. This is subject to a % transactional charge, and credit checks may be required.

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. https://tarief.douane.nl/arctictariff-public-web/#!/taric/nomenclature/sbn?sd=14-5-2019&d=I&cc=&l=nl&ql=nl&ea=false

Q: Why do I need to provide a classification number HS Code?
A: As the importer/exporter it’s your legal responsibility to ensure classification of your products are correct. However, if you’re unsure please do not hesitate to contact Damco who can assist you in an advisory capacity.

Q: How will I know when my shipment has cleared customs?
A: The team at your local office will email the customer with clearance paperwork as soon as the shipment has been released from customs.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact a sales representative in your local office.

Q:Who will invoice me for my Customs Clearance?
A: Damco NL will raise your invoice for all your customs clearance activities. 

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your local office.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT
 = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

United Kingdom

Core product

Import Customs Clearance Export Customs Clearance Transit Documents

Standard Full Customs Declaration, paying Duty and VAT upon arrival in the country in scope to gain release of the cargo for onward delivery.

Sea – Air – Road - Rail

Standard Declaration to Customs to gain permission to board the vessel & be exported outside of the EU.

Sea – Air – Road - Rail

A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.

Sea – Air – Road - Rail

  • Import amd Export Declarations
  • Simplified Procedures
  • Customs Warehousing
  • Perishable Cargo
  • e-Commerce
  • First Time Importers or Exporters
  • Personal Effects
  •  European Border Controls & Transit Movements
  • Export Declarations
  • Simplified Procedures
  • Customs Ex. Warehousing
  • Perishable Cargo
  • e-Commerce
  • First Time Exporters
  • Personal Effects
  •  European Border Controls & Transit Movements
  • T1
  •  T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan
  • Peak Volume Management Programme
  • Classification
  • Customs Valuation
  • Origin and Free Trade Agreements
  • Auditing and KPI reports
  • Duty Recovery and Savings
  • HMRC Authorisation guidance

What is required to complete Customs House Brokerage?

Signed Direct Representation Letter 

Signed by the Trader and on Company Letter Headed paper. This grants permission for Damco to complete Customs House Brokerage on behalf of the trader and provides the required details to enable internal account creation.

 

Mandatory Documents Required

  • Signed Direct Representation Authorisation
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number (Tariff Heading)

Additional Documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates
  • Originals to be submitted to Damco where necessary

 

EORI Number*

The trader must have a valid GB EORI and VAT number to hold a solid audit trail with HMRC and to be eligible to claim back any potential VAT paid.

 

Deferment Account Number *

If the trader does not hold a Deferment Account, we offer the use of Damco's deferment, however this will come at a small cost. Please refer to the Pricing Schedule 2018.

 

* If the Direct Representation Letter is filled in correctly, the details of the EORI number and Deferment account number will be present on the signed document.

FAQs

Q: What is the Pricing / Cost of these services? 
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferment Account?
A: A deferment account is an account registered with Customs, which allows the customer to make Duty and VAT payments to HMRC in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting 
cdoenquiries@hmrc.gsi.gov.uk, pay through FAS (Fast Accounting System) or contact Damco at MyCustomsUK@Damco.com to seek approval to use theirs. (This is subject to a % transnational charge, and credit checks may be required.)

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application; more information can be found upon 
https://www.gov.uk/eori 

Q: What is a classification number (Tariff heading)?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 
https://www.gov.uk/trade-tariff

Q: Why do I need to provide a classification number (Tariff heading)?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at 
MyCustomsUK@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact 
MyCustomsUK@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact 
MyCustomsUK@Damco.com

Abbreviations and Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

United States of America

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process.

Standard full export customs clearance process.

Full range of trade advisory services. Technical support on complex customs issues.
  • ISF filing
  • Import entry declaration all modes across the USA
  • HTSclassification
  • Arrangement of delivery
  • Export declaration
  • AES filing
  • Summary reporting
  • HTSreview and validation
  • FTA certification
  • Post Entry Claims
  • Drawbacks

Custom House Brokerage services at a glance 

Import Customs Clearance Export Customs Clearance Transit Documents
Global presence In house operations in most of the countries we serve
Automated Systems API/EDI and streamlined processes which ensure fast and reliable customs clearance Flexible automation solutions - we use a variety of formats and structures and are actively exchanging data with most of the top-tier ERP and Trade Management solutions
Importer Security Filing Sophisticated ISF (10+2) solutions help you avoid customs penalties Broad selection of ISF filing options
Duty Deduction Innovative Duty Deduction program lets you save money on your dutiable goods Integrated service with our SCM solutions at origin to provide SKU level freight deductions that lower the amount of duties and taxes that you pay at destination
Single Visibility Platform Customs Brokerage Services in the USA and Canada under a single visibility platform New way of looking at your supply chain and trade data. By using exception management method, CHB App provides you with ability to focus on important issues and use actionable intelligence to make informed decisions positively impacting your supply chain. Available on your desktop, tablet or mobile phone
Reporting Customizable reporting to include landed costs, section 301 analysis, PGA releases and so much more Automateddelivery of reporting based on event triggers.Reports can contain virtually any retained database element
Compliance Expertise in all matters of trade compliance International Trade experts ready to work for you and provide bottom line benefit to your organization by analyzing your supply chain compliance practices and suggesting improvements
Cost Mitigating Solutions Proven track record of implementing solutions to reduce and increase compliance Our clients save millions of dollars annually in duties and Customs fees
Post Entry We can perform post entry work as well as offer consultative services Post Entry solutions include reconciliation, drawback, protest. Consultative services include tariff engineering, Special Programs Management, Product Database Management and more
CTPAT First Customs Broker to become CTPAT in 2002 We can also provide services to help importers obtain CTPAT status as well as manage requalification
FTZ Foreign Trade Zone Specialists as well as bonded warehousing We are both an FTZ proprietor and offer FTZ entry filing solutions
Bonds Assistance with securingContinuousBonds Assistance with government required customs bonds to ensure smooth entry clearance of your freight
ACH Assistance with ACH set up for transactional or monthly payment options Electronic payment of government required duties and taxes for ease of transacting business
Newsletter CHB.GURU provides updates on all your latest industry news around the world https://customshousebrokerage.guru/

What is required to complete Customs House Brokerage?

Customer set up US Resident Customer set up Non-resident importer
1. Signed Power of Attorney 1. Signed Power of Attorney
2. Signed rate sheet 2. Signed rate sheet
3. Valid US Tax ID or Social Security Number 3. Additional books and records may be required.
4. Completed CHB questionnaire 4. Completed CHB questionnaire
5. Customer product database if available 5. Customer product database if available

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: In the US, most cargo is processed and released before its arrival, however there are things that can cause delays; missing mandatory documents, Customs or other agency holds or exams, vessel delays are just some examples of potential delays. Talk to your sales representative about how to prepare and mitigate risk additional costs related to delayed Customs release. 

Q: What do I need to import goods into the USA?
A: 
The USA allows commercial imports by individuals, by US companies and by foreign companies. Goods may be entered by their owner, purchaser or a Customs Broker designated by such parties. To process Customs entries, a duly authorized Power of attorney must be collected before we can transact business on your behalf.    All entries must be accompanied by a surety bond, which provides guarantee that all duties, fees and charges will be paid.
Commercial documents, including a commercial invoice, a packing list, bill of lading or cargo receipt are required to be completed in English and contain detailed and specific information.  Additional documents may be required depending on the commodities imported.
Importers are expected to understand their obligations and responsibilities surrounding compliance with laws and regulations governing their products.  For more information follow the link to CBPs publication on import basics. https://www.cbp.gov/document/publications/importing-united-states

Q: Is CBP the only agency concerned with my imports?
A: Depending on the commodity there are many other agencies that govern and monitor the import of cargo into the US with an aim of protecting the American consumer. Agencies like FDA, NHTSA, Fish & Wildlife, FCC and more access data collected at the time an entry is filed to review before release can be obtained.  The Maersk team is knowledgeable in all types of imports and can help you navigate other agency requirements.  

Q: Will I have to pay duties and taxes on my imports?
A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff classification according to the Harmonized Classification Number. Certain commodities can be assessed with other taxes – including anti-dumping and excise duties.  In the US, CBP assesses various fees which are also paid at the time of entry.  Fees can be driven by commodity (e.g. cotton fee, beef fee), by mode of transportation, or by other importing conditions. 

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse to recover the funds?
A: The rate of duties and taxes payable on any given product is entirely dependent on the type of goods imported and the Customs Tariff. Origin and end use can also affect the duty rate assigned to your product line. It is important to ensure that the description of your merchandise is clear and accurate to ascertain the correct tariff number.  Our team of consultants can help provide classification assistance in advance of importation at your request.  Should an error occur and duties be overpaid, there are methods to correct entries after they are filed; certain limitations and time-constraints may apply.

Q: Can you help us educate our staff regarding Customs?
A: Yes, we provide a variety of training solutions for your teams; seminars, webinars, or individual training classes can be provided at your request. 

Q: CPB are performing an audit. What support can you provide?
A: We can assist with the document preparation and collection as well as review both your transactions and internal procedures in preparation for your audit.  As well, we can provide in-person representation and guidance throughout the audit process. 

Q: I am not sure how to classify new products. Can you help?
A: We can provide product classification as an ad-hoc solution or as an ongoing project.  Detailed product descriptions along with supporting details like ingredients or content listings, construction, packaging details and more may be required depending on the commodity.  

Q: How do I set up an account?
A: The following documents are required to set up an account:

  1. POA (Power of Attorney) – this legal document assigns the ability to sign entry declarations on your behalf.  Please follow the instructions carefully; the document must be executed by a duly authorized individual and must include identity validation.  Additional details may be required for foreign importers.
  2. A surety bond. Surety bonds are a guarantee that the importer will comply with all import rules and regulations and that all duties and charges will be paid.  We will help you obtain a bond if you do not already have one.
  3. A signed rate agreement.  As a part of our onboarding discussions, we will provide you with a written explanation of our charges.  Simply return a signed copy acknowledging the rates quoted.

 Q: Who can I contact to understand the process better?
A: Please contact a sales representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
CTPAT = Customs and Trade Partnership Against Terrorism
HTS = Harmonized Tariff Schedule
MPF = Merchandise Processing Fee – this fee is charged by CBP on every entry processed. 
HMF = Harbor Maintenance Fee – this fee is charged by CBP on every shipment moving via a waterway. 
ISF = Import Security Filing – this is a security screening filed in advance of the export of any cargo destined for a US port. Failure to file ISF can result in fines and/or trigger physical examination of the cargo at the time arrival. 
CBP = US Customs and Border Protection 

 

Any questions?

Talk to your local Sealand Maersk Sales Representative to get answers to your questions or already now include Customs House Brokerage in your current bookings.

phone_icon

Phone Us

Find telephone numbers and addresses for a Sealand Maersk office near you

email_icon

Email Us

For less urgent enquiries, email us and we will respond within the next two working days