Customer and country examples

We can show you how to tackle your customs challenges

Case Studies

Examples on customer usage of Customs House Brokerage

Vessel level clearance

Reduced administrative and financial reconciliations

 

We worked with an Importer who was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis. Administration costs and reconciliation were increasing as the company grew its imports year over year. Damco took on the challenge and provided a solution to help this customer.

The challenge

  •  The Importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis
  •  Administration costs and reconciliation were increasing as the company grew its imports year over year

The customer

  • Top tier importer into North America of General Merchandise
  • Receives cargo from multiple origins and delivered to multiple destination ports in the US and Canada
  • Partnership with Damco for 15+ years in SCM and CHB

The solution

  • Damco Customs Services formalised a pilot program and longer-term road map to combine multiple Bills of Lading per vessel to a single entry
  • Where initially the client had 40 different entries per Bill of Lading per vessel, we are now able to consolidate various bills to a single entry with same vessel conveyance
  • Damco works closely with the authorities if there is a hold on one of the containers, releasing the others to the client while the on-hold container is inspected

The result

  • $700,000 savings in the first year’s pilot program. $1.5Million savings in year 2
  • Reduced need for administrative and financial reconciliations

Customs brokerage automation

Driving accuracy and compliance

We had a customer who wanted to reduce vendor created errors in the invoice process, minimise the number of manual updates required by the broker and eliminate the impact of potential delays in clearances due to manual errors. This problem was solved by Damco with the following.

 

The challenge

  • Reduce vendor created errors in the invoice process
  • Minimise the number of manual updates required by the broker
  • Eliminate the impact of potential delays in clearances due to manual errors

The customer

  • A long-term Damco customer importing general merchandise
  • Is now fully integrated into Damco Shipper, ECI and Electronic Document Management
  • Combines a strategic vision of IT Connectivity, Automation and Innovation with its service providers

The solution

  • Damco’s innovative Customs Clearance Automation solution combines data received in the PO upload with bookings placed in Damco’s online portal
  • Allows the creation of standardised, client-specific commercial invoice and packing list templates. This means we identify errors earlier
  • Success Factors:
    - PO upload
    - Vender Bookings & Commercial Invoice
    - Creation in Damco’s online portal
    - IT engagement to property scope, map and develop the ECI

The result

  • 17,000 ECI invoices sent in the first year
  • Client was able to have 90% of their entries cleared and ready 5 days prior to ETA
  • Automatic validations prevented errors and highlight anomalies earlier

Customs clearance reporting

Automating reports to reduce administrative tasks

This customers challenge was to reduce administrative responsibilities around the management of a duty drawback program. They needed to minimise manual effort to capture sku-level value, duty and customs fees, especially for client’s that lack the ability to automate the entry process themselves and mitigate risk of errors related to manual processing.

 

The challenge

  • Reduce vendor errors in the invoice process & resulting shipment delays
  • Maintain existing Customs Clearance Agent but use Damco’s innovative solutions

The customer

  • Top tier importer into North America
  • Partnership with Damco for HTS import classifications and FTZ zone preparation

The solution

  • Damco’s Customs Clearance Automation solution combines data received in the PO upload with bookings placed in Damco’s online portal
  • Ability to share data with partners in the supply chain

The result

  • Automation allowed this customer to create scalable growth
  • Increased connectivity with all partners including existing broker and overseas producers
  • Reduced need for PCS (Post Summary Corrections) by 99%

Country Specifications

Learn more about some countries’ specifications on Customs House Brokerage

Brazil

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process
  • Standard import clearance procedure
  • Guidance on correct merchandise fiscal classification
  • Customs clearance consultancy service
Standard full export customs clearance process
  • Standard export clearance procedure
  • Guidance on correct merchandise fiscal classification
  • Customs clearance consultancy services
A transit document allows free movement of cargo and containers trough Brazilian territories, suspending the payment of duty and VAT until the destination
  • Drawback
  • Bonded Warehouse
  • Temporary Admission
  • Other Ad-hoc atypical process: RE-IMPORT
  • Drawback
  • Bonded Warehouse
  • Temporary Admission
  • Other Ad-hoc atypical process: RE-EXPORT
  • DTA

Additional Custom House Brokerage services 

  • Duty Recovery and Savings
  • Certificate of Origin applying
  • Classification
  • Auditing and KPI reports
  • Cloud service for documentation storage

What is required to complete Customs House Brokerage?

  • Signed Power of Attorney (POA)
    Signed Power of Attorney by importer or exporter on company letter headed paper and notarized document; This will grant permission to complete CHB process.

  • Radar Register
    Screenshot evidence of accomplished registering; Include Damco as exporter/or importer representative on Customs System

  • Marinha Mercante Register (scanned copy of RG/CPF from POA)

Enable Damco as representative on Marinha Mercante website in order to be able to pay taxes on importer’s behalf;

  • Certified copy of Company’s Registration;
  • Copy of VAT Certificate/Tax ID = CNPJ;
  • Electronic POA uploaded to Damco in e-CAC (BR digital Customs portal for queries);

 

Mandatory Documents

  • Signed POA
  • Comercial Invoice (s)
  • Packing List (s)
  • Classification Number/ HTS (NCM)
  • Original Bill of Lading (for imports and Booking for exports)


Additional Documents (where applicable)*

  • Licenses
  • Health Certificates
  • Preferences Certificates

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is Radar? 
A: Radar is a mandatory license on Brazilian Customs system for those who wish to export or import in Brazil. There are different levels of permission and pre-established amount of goods that a company can export or import and usually that will depend on the size of the company.

Q: What if I do not have Radar?
A: Customer can apply directly to Brazilian Customs or request consultancy services to Damco.(this is subject to a % transnational charge, and credit checks may be required).

Q: What stands for e-CAC?
A: e-Virtual Center for support on tax payer, this is the digital support from Brazilian Customs in order to initiate queries, amendment process and follow up on queries

Q: What does DTA mean?
A: DTA stands for “Declaração de Trânsito Aduaneiro” refers to permission request to Brazilian Customs and given based on DTA issuance document to be utilized on inland transportation were duty and VAT are suspended during the transfer process from primary zone to secondary zone. E.G.: from port to EADI.

Q: What is DUE?
A: DUE stands for “Declaração Única de Exportação” , this is the export customs clearance declaration on newly released version in Brazil that replaces RE “Registro de Exportação” and DDE “Declaração de Desembaraço de Exportação”.

Q: What does EADI mean?
A: EADI stands for “Estação Aduaneira de Interior” and it’s commom referred as secondary bonded zone as well.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise invoice for all Customs related costs

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Canada

Core product

Import Customs Clearance Export Customs Clearance Consulting
Standard full import customs clearance process Standard full export customs clearance process Full range of trade advisory services
Technical support on complex customs issues
  • Import entry declaration all modes across Canada
  • HS classification
  • Arrangement of delivery
  • Export declaration
  • B13
  • Summary reporting
  • HS review and validation
  • FTA certification
  • Post Entry Claims
  • Drawbacks

Additional Custom House Brokerage services 

  • Duty Drawback
  • Blanket submissions for entry corrections
  • CBSA Audit Assitance
  • Post entry amendments

What is required to complete Customs House Brokerage? -Mandatory document required

Customer set up Canadian Resident

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Valid Canadian Business number
  4. Master Carrier authority
  5. Completed CHB questionnaire
  6. Customer product database if available

Customer set up Non-resident importer

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Business number registration applications duly completed
  4. Books and record from to retain outside of Canada original signed in blue ink
  5. Master Carrier authority
  6. NRI Questionnaire


Entry process

  1. Commercial invoice and packing list
  2. Bill of Lading
  3. Free Trade certificates/certificate or origins
  4. HS if available 


FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What do I need to import goods into Canada?

A: To import commercially into Canada, you must have a registered importer business number with the federal government. This importer account is simply an extension of a corporation's federal business number in Canada. You will also require a complete set of commercial documents i.e.:

  1. Commercial Invoice
  2. Packing List
  3. Certificate of Origin
  4. Free trade certificate if applicable
  5. Bill of lading

Q: Is CBSA the only agency concerned with my imports?
A: Depending on the commodity imported, CBSA also works in conjunction with other government departments for release.  Damco is familiar with all government departments and will work with you and the other government departments to aid in the release of your shipment.

Q: Will I have to pay duties and taxes on my imports?
A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff classification according to the Harmonized Classification Number. Certain commodities can be assessed with other taxes – including anti-dumping and excise duties.

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse to recover the funds?
A: The rate of duties and taxes payable on any given product is entirely dependent on the type of goods imported and the Customs Tariff. Origin and end use can affect the duty rate assigned to your product line. Damco’s Customs Consultants will request a FIRM report from CBSA and perform an extensive audit of your imports to search for any potential savings. Time lines for corrections vary from one to four years with CBSA depending on the error.

Q: Can you help us educate our staff regarding Customs?
A: Yes. We provide training programs at our facility or your office location based on your requirements.

Q: CBSA are performing an audit. What support can you provide?
A: We can assist with the document preparation and collection as well as review both your transactions and internal procedures in preparation for your audit.

Q: I am not sure how to classify new products. Can you help?
A: Yes. We can assist with determining the correct tariff classification and applicable duty and taxes. We will require a thorough description of the product along with the country of origin.

Q: How do I set up an account ?

A: The following documents are required to set up an account:

  1. GAA: General Agency Agreement, to be completed and signed by the Importer giving authority to Damco to act on their behalf.
  2. Duty and tax bond or GST letter. We can assist you with that
  3. Parts Database: Harmonized tariff classification of your products if available.

Abbreviations & Explanations

CHB = Customs House Brokerage
CBSA = Canada Border Services Agency
BN / SBRN = Federal Business Number / Tax ID
HTS = Harmonized Tariff Schedule
GST = Goods and Service Tax
POA = Power of Attorney
GAA = General Agency Agreement
OGD / PGA = Other Government Departments / Partner Government Agency
B3 = Customs Coding Form / Import Declaration Form
B2 = Customs Adjustment / Correction Form

Denmark

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Import & Export declarations
  • Simplified procedures
  • Customs warehousing
  • Perishable cargo
  • e-Commerce
  • First time Importers or Exporters
  • Personal effects
  • European border controls & transit movements
  • Temporary clearance
  • Export declarations
  • Certificates
  • Persishable cargo
  • European border controls & transit movements
  • Reimbursements
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTA’s & Preferential Origins
  • Auditing and KPI reports – Tailored Auditing & Customs Reporting specific to their business requirements.

What is required to complete Customs House Brokerage?


Signed Direct Representation Letter / PoA

Signed by the Trader & on Company Letter Headed paper. This grant’s permission for Damco to complete CHB on behalf of the Trader and provides the required details to enable internal account creation.

Mandatory documents Required:

  • Signed Direct Representation Authorisation / PoA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number (Tariff Heading)
  • Copy of the Bill of Lading

Additional documents (where applicable)

  • Licences
  • Health Certificates
  • Preference Certificates

EORI Number

The trader must have a valid EORI and/or VAT number to hold a solid audit trail with the Danish Tax Agency (Skattestyrelsen) and the Danish Customs Agency (Toldstyrelsen) and & to be eligible to claim back any potential VAT paid.



Disclaimer

  • HS code provided by Customer
  • Not included: Phyto documentation/inspections; Health Certificate; Scanning; Physical inspections; drayage, port charges, demurrage and detention, port transit documentation, classification or additional consultancy services
  • Subject to Damco Trading Conditions
  • Use of Damco deferment Account is subject of capital advance fees

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing page above

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon https://www.toldst.dk/selvbetjening-og-vejledning/

Q: What is a classification number(Tariff heading)?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. http://tarif.skat.dk/tariff/uc/qry/sbn/search.jsf?conversationId=938958

Q: Why do I need to provide a classification number (Tariff heading)?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsDK@Maersk.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact MyCustomsDK@Maersk.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Germany

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Full import customs clearance
  • Fiscal representation
  • Inward + outward processing
Port Filing
  • BHT
  • WHT
  • Z-No.
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTA’s & Preferential Origins.
  • Auditing and KPI reports – Tailored Auditing & Customs Reporting specific to their business requirements.
  • Use of Damco’s Deferment Accounts – VAT+DUTY will be paid directly to customs authority.

Costs will vary depending on the type of business, size & requirement – please refer enquiries to Damco.


What is required to complete Customs House Brokerage?


Mandatory documents required: 

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

Signed Power of Attorney (POA):

Signed by the buyer & on company letter headed paper. This grant’s permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Deferment Account Number

If the buyer does not have a Deferment Account, we offer the use of Damco's deferment, however this will come at a small cost. Please refer to the Pricing Schedule 2018 presented to you.

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferment Account? 
A: A deferment account is an account registered with customs, which allows the customer to make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting the local German customs authority directly or contact Damco at MyCustomsDE@Damco.com to seek approval to use theirs * this is subject to a % transactional charge, and credit checks may be required.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.zoll.de

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. http://auskunft.ezt-online.de/ezto/Welcome.do

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsDE@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsDE@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact MyCustomsDE@Damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status
BHT = Port Filing in Bremerhaven
WHT = Port Filing in Wilhelmshaven
Z-Nr = Port Filing in Hamburg

Poland

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Simplified customs clearance
  • Customs & sanitary inspections
  • PEX – A / EU – A documents
  • Certificates of origin / EUR.1 *
  • T2L (EU origin) issuing + clearance
  • T1
* Only with customs clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness & guidance on FTA’s & preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size & requirement – please refer enquiries to Damco.

What is required to complete Customs House Brokerage?


Signed Power of Attorney (POA)

Signed by the buyer & on Company Letter Headed paper. This grant’s permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found on https://puesc.gov.pl. You can check if EORI no is valid on: http://ec.europa.eu/taxation_customs/dds2/eos/eos_home.jsp?Lang=pl

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. https://ext-isztar4.mf.gov.pl/taryfa_celna/

Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsPL@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsPL@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco invoice, please contact MyCustomsPL@Damco.com 

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Spain

Core product

Import Customs Clearance Export Customs Clearance Transit Documents Waivers
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination. When a merchandise is shipped to a West African country, in addition to the usual documentation for maritime shipments (invoice, packing list, certificates of origin and customs clearance), an additional document called waiver or BS must be completed.
  • Full import customs clearance
  • Fiscal representation
  • Inward + outward processing
  • Export declaration including Port Filing
  • T1 (Domestic)
  • T2L (EU origin) issuing + clearance
  • T1 (International)

Additional Custom House Brokerage services

EUR1 Origin certificate that may be necessary depending on final country cargo destination
Sanitary / Phytosanitary / Soivre (quality) Certificates This document, depending on cargo type, is necessary for import / export CHB.
C-5 Document This document will be necessary as per customs requests for both export / import CHB (allow to open the container)
Scanner Assistance Support on container scanner (customs request)
Inspections Assistance Support of red channels and scanner

What is required to complete Customs House Brokerage?

Mandatory documents required:

  • Customer Authorization to perform Customs Clearance for their cargo
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates           

 * Originals to be submitted to Transamar where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferred VAT?
A: With the amendments introduced by Law 28/2014, importers can pay VAT on their monthly return. That is, while the payment of customs duties, anti-dumping and other taxes related to imports will be managed with the payment letter 031, the VAT will be deferred to the monthly VAT declaration-settlement (Form 303).

Q: What if I do not have a Deferred VAT?
A: Customer can apply to have Deferred VAT by submitting the census declaration (model 036 of the AEAT), which can be done telematically , in the month of November of the year before the start of the calendar year in which it should take effect.
That is to say that for operators who want to apply for deferred VAT application for 2019, you must submit model 036 this same month of November 2018.
The request to renounce VAT deferred to the export must also be made through model 036 in the month of November of the year before the start of the calendar year in which it should take effect

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.AEAT.es

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Transamar, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsES@transamar.es will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsES@transamar.es or Export and Transits OPS Coordinator Avellaneda, Javier javier.avellaneda@transamar.es  (+34 956 58 45 37) Imports OPS Coordinator Migoya, Helia Helia.Migoya@transamar.es (+34 956 58 45 24)

Q: Who will invoice me for my Customs Clearance?
A: Transamar will raise an invoice for all Customs related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact MyCustomsES@transamar.es or Export and Transits OPS Coordinator Avellaneda, Javier javier.avellaneda@transamar.es  (+34 956 58 45 37) Imports OPS Coordinator Migoya, Helia Helia.Migoya@transamar.es (+34 956 58 45 24)

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Thailand

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process Standard full export customs clearance process A transit document allows the movement of containers through Laos, Cambodia, Malaysia and Myanmar.
  • HS code review and suggestion
  • Import entry declaration
  • Act as intermediary between traders and Customs in Customs clearance process
  • Export entry declaration
  • Good control list submission
  • Act as an intermediary between traders and Customs in Customs clearance process to gain permission to board the vessel & be exported outside of Thailand
  • Transit entry declaration
  • Act as an intermediary between traders and Customs in Customs clearance process at the border

Additional Custom House Brokerage services 

  • C/O Form applying (all type, both DFT & Chamber of Commerce
  • C/O Legalization
  • Duty Drawback
  • Tax Refund
  • NSW submission (applicable for restricted commodities)

What is required to complete Customs House Brokerage?

Process Mandatory documents required Lead-time
ONE-TIME PROCESS
1. Customer set up
To enable Damco handle the shipment
  1. Certified copy of company registration
  2. Certified copy of VAT certificate/TAX ID
2-3 days
2. Customs registration for adding broker
To enable Damco process customs clearance on customer's behalf
  1. Completed for of Customs registration application (CHBDOC002_CUSTOMS REGISTRATION FORM NO.7)
  2. Certified copy of VAT Certificate/Tax ID
  3. Certified copy of ID Card/Passport of customer's authorized board director
  4. POA to register Customs (CHBDOC001_POA TO REGISTER CUSTOMS)
  5. Certified copy of customer's company affidavit (not over 3 months)
  6. Original ID Card/Passport of customer's authorized board director (when submitting customs)
3-14 days
3. Signed power of attorney (POA)
This grants permission for Damco to complete CHB on behalf of the customer
  1. Certified copy of Company registration
  2. Certificied copy of VAT Certificate/Tax ID
  3. Original ID Card/Passport of customer'sauthorized board director (when submitting customs)
  4. POA

REGULAR PROCESS
1. Entry declaration
  1. Invoice & packing list
  2. Bill of Lading (import), booking confirmation (export)
  3. HS code, Form (if any)
1 day

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What is the benefit of using Sealand Maersk CHB powered by Damco?

A:

  • We can help our customers consolidate number of suppliers for ease of their supply chain management.
  • We are the first to know when the boxes will arrive or depart so we best positioned to make filing on time.
  • CHB services provide deeper relationships and additional stickiness to our ocean liner business.
  • We can become the one stop shop supplier for our customers… Integrator of Container Logistics.

Q: What is Damco CHB key selling point?
A: Damco Thailand is an AEO certified Custom broker who is entitled below benefit grant by Thai Customs department:
  • Exemption from physical examination except other procedure/related laws
  1. otherwise stated or having reasonable suspicious.
  2. Fast duty drawback.
  3. Re-export, transship, in-transit procession without additional registration. 

In-house & Professional Customs Specialist Team.
Safety and security compliance.
  • Multiple sources of Data storage & Back-up system.
  • Latest technology support E-paperless, E-form, E-formula and Invoice interface

Q: Could we proceed Adding broker with Customs without original ID card or passport presentation?
A: No, presentation of original ID card or passport at the time of registration is required by laws.

Q: What’s the total lead-time for all relevant registration process?
A: 2-4 weeks

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines the amount of Duty payable.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsTH@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsTH@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact MyCustomsTH@Damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

United Kingdom

Core product

Import Customs Clearance Export Customs Clearance Transit Documents

Standard Full Customs Declaration, paying Duty and VAT upon arrival in the country in scope to gain release of the cargo for onward delivery.

Sea – Air – Road - Rail

Standard Declaration to Customs to gain permission to board the vessel & be exported outside of the EU.

Sea – Air – Road - Rail

A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.

Sea – Air – Road - Rail

  • Import amd Export Declarations
  • Simplified Procedures
  • Customs Warehousing
  • Perishable Cargo
  • e-Commerce
  • First Time Importers or Exporters
  • Personal Effects
  •  European Border Controls & Transit Movements
  • Export Declarations
  • Simplified Procedures
  • Customs Ex. Warehousing
  • Perishable Cargo
  • e-Commerce
  • First Time Exporters
  • Personal Effects
  •  European Border Controls & Transit Movements
  • T1
  •  T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan
  • Peak Volume Management Programme
  • Classification
  • Customs Valuation
  • Origin and Free Trade Agreements
  • Auditing and KPI reports
  • Duty Recovery and Savings
  • HMRC Authorisation guidance

What is required to complete Customs House Brokerage?

Signed Direct Representation Letter 

Signed by the Trader and on Company Letter Headed paper. This grants permission for Damco to complete Customs House Brokerage on behalf of the trader and provides the required details to enable internal account creation.

 

Mandatory Documents Required

  • Signed Direct Representation Authorisation
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number (Tariff Heading)

Additional Documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates
  • Originals to be submitted to Damco where necessary

 

EORI Number*

The trader must have a valid GB EORI and VAT number to hold a solid audit trail with HMRC and to be eligible to claim back any potential VAT paid.

 

Deferment Account Number *

If the trader does not hold a Deferment Account, we offer the use of Damco's deferment, however this will come at a small cost. Please refer to the Pricing Schedule 2018.

 

* If the Direct Representation Letter is filled in correctly, the details of the EORI number and Deferment account number will be present on the signed document.

FAQs

Q: What is the Pricing / Cost of these services? 
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferment Account?
A: A deferment account is an account registered with Customs, which allows the customer to make Duty and VAT payments to HMRC in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting 
cdoenquiries@hmrc.gsi.gov.uk, pay through FAS (Fast Accounting System) or contact Damco at MyCustomsUK@Damco.com to seek approval to use theirs. (This is subject to a % transnational charge, and credit checks may be required.)

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application; more information can be found upon 
https://www.gov.uk/eori 

Q: What is a classification number (Tariff heading)?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 
https://www.gov.uk/trade-tariff

Q: Why do I need to provide a classification number (Tariff heading)?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at 
MyCustomsUK@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact 
MyCustomsUK@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact 
MyCustomsUK@Damco.com

Abbreviations and Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Any questions?

Talk to your local Sealand Maersk Sales Representative to get answers to your questions or already now include Customs House Brokerage in your current bookings.

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