Customer and country examples

We can show you how to tackle your customs challenges

Case Studies

Examples on customer usage of Customs House Brokerage

Vessel level clearance

Reduced administrative and financial reconciliations

 

We worked with an Importer who was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis. Administration costs and reconciliation were increasing as the company grew its imports year over year. Damco took on the challenge and provided a solution to help this customer.

The challenge

  •  The Importer was paying a high amount of Merchandise Processing Fees (MPF) on an annual basis
  •  Administration costs and reconciliation were increasing as the company grew its imports year over year

The customer

  • Top tier importer into North America of General Merchandise
  • Receives cargo from multiple origins and delivered to multiple destination ports in the US and Canada
  • Partnership with Damco for 15+ years in SCM and CHB

The solution

  • Damco Customs Services formalised a pilot program and longer-term road map to combine multiple Bills of Lading per vessel to a single entry
  • Where initially the client had 40 different entries per Bill of Lading per vessel, we are now able to consolidate various bills to a single entry with same vessel conveyance
  • Damco works closely with the authorities if there is a hold on one of the containers, releasing the others to the client while the on-hold container is inspected

The result

  • $700,000 savings in the first year’s pilot program. $1.5Million savings in year 2
  • Reduced need for administrative and financial reconciliations

Customs brokerage automation

Driving accuracy and compliance

We had a customer who wanted to reduce vendor created errors in the invoice process, minimise the number of manual updates required by the broker and eliminate the impact of potential delays in clearances due to manual errors. This problem was solved by Damco with the following.

 

The challenge

  • Reduce vendor created errors in the invoice process
  • Minimise the number of manual updates required by the broker
  • Eliminate the impact of potential delays in clearances due to manual errors

The customer

  • A long-term Damco customer importing general merchandise
  • Is now fully integrated into Damco Shipper, ECI and Electronic Document Management
  • Combines a strategic vision of IT Connectivity, Automation and Innovation with its service providers

The solution

  • Damco’s innovative Customs Clearance Automation solution combines data received in the PO upload with bookings placed in Damco’s online portal
  • Allows the creation of standardised, client-specific commercial invoice and packing list templates. This means we identify errors earlier
  • Success Factors:
    - PO upload
    - Vender Bookings & Commercial Invoice
    - Creation in Damco’s online portal
    - IT engagement to property scope, map and develop the ECI

The result

  • 17,000 ECI invoices sent in the first year
  • Client was able to have 90% of their entries cleared and ready 5 days prior to ETA
  • Automatic validations prevented errors and highlight anomalies earlier

Customs clearance reporting

Automating reports to reduce administrative tasks

This customers challenge was to reduce administrative responsibilities around the management of a duty drawback program. They needed to minimise manual effort to capture sku-level value, duty and customs fees, especially for client’s that lack the ability to automate the entry process themselves and mitigate risk of errors related to manual processing.

 

The challenge

  • Reduce vendor errors in the invoice process & resulting shipment delays
  • Maintain existing Customs Clearance Agent but use Damco’s innovative solutions

The customer

  • Top tier importer into North America
  • Partnership with Damco for HTS import classifications and FTZ zone preparation

The solution

  • Damco’s Customs Clearance Automation solution combines data received in the PO upload with bookings placed in Damco’s online portal
  • Ability to share data with partners in the supply chain

The result

  • Automation allowed this customer to create scalable growth
  • Increased connectivity with all partners including existing broker and overseas producers
  • Reduced need for PCS (Post Summary Corrections) by 99%

Country Specifications

Learn more about some countries’ specifications on Customs House Brokerage

Brazil

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process
  • Standard import clearance procedure
  • Guidance on correct merchandise fiscal classification
  • Customs clearance consultancy service
Standard full export customs clearance process
  • Standard export clearance procedure
  • Guidance on correct merchandise fiscal classification
  • Customs clearance consultancy services
A transit document allows free movement of cargo and containers trough Brazilian territories, suspending the payment of duty and VAT until the destination
  • Drawback
  • Bonded Warehouse
  • Temporary Admission
  • Other Ad-hoc atypical process: RE-IMPORT
  • Drawback
  • Bonded Warehouse
  • Temporary Admission
  • Other Ad-hoc atypical process: RE-EXPORT
  • DTA

Additional Custom House Brokerage services 

  • Duty Recovery and Savings
  • Certificate of Origin applying
  • Classification
  • Auditing and KPI reports
  • Cloud service for documentation storage

What is required to complete Customs House Brokerage?

  • Signed Power of Attorney (POA)
    Signed Power of Attorney by importer or exporter on company letter headed paper and notarized document; This will grant permission to complete CHB process.

  • Radar Register
    Screenshot evidence of accomplished registering; Include Damco as exporter/or importer representative on Customs System

  • Marinha Mercante Register (scanned copy of RG/CPF from POA)

Enable Damco as representative on Marinha Mercante website in order to be able to pay taxes on importer’s behalf;

  • Certified copy of Company’s Registration;
  • Copy of VAT Certificate/Tax ID = CNPJ;
  • Electronic POA uploaded to Damco in e-CAC (BR digital Customs portal for queries);

 

Mandatory Documents

  • Signed POA
  • Comercial Invoice (s)
  • Packing List (s)
  • Classification Number/ HTS (NCM)
  • Original Bill of Lading (for imports and Booking for exports)


Additional Documents (where applicable)*

  • Licenses
  • Health Certificates
  • Preferences Certificates

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is Radar? 
A: Radar is a mandatory license on Brazilian Customs system for those who wish to export or import in Brazil. There are different levels of permission and pre-established amount of goods that a company can export or import and usually that will depend on the size of the company.

Q: What if I do not have Radar?
A: Customer can apply directly to Brazilian Customs or request consultancy services to Damco.(this is subject to a % transnational charge, and credit checks may be required).

Q: What stands for e-CAC?
A: e-Virtual Center for support on tax payer, this is the digital support from Brazilian Customs in order to initiate queries, amendment process and follow up on queries

Q: What does DTA mean?
A: DTA stands for “Declaração de Trânsito Aduaneiro” refers to permission request to Brazilian Customs and given based on DTA issuance document to be utilized on inland transportation were duty and VAT are suspended during the transfer process from primary zone to secondary zone. E.G.: from port to EADI.

Q: What is DUE?
A: DUE stands for “Declaração Única de Exportação” , this is the export customs clearance declaration on newly released version in Brazil that replaces RE “Registro de Exportação” and DDE “Declaração de Desembaraço de Exportação”.

Q: What does EADI mean?
A: EADI stands for “Estação Aduaneira de Interior” and it’s commom referred as secondary bonded zone as well.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise invoice for all Customs related costs

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Canada

Core product

Import Customs Clearance Export Customs Clearance Consulting
Standard full import customs clearance process Standard full export customs clearance process Full range of trade advisory services
Technical support on complex customs issues
  • Import entry declaration all modes across Canada
  • HS classification
  • Arrangement of delivery
  • Export declaration
  • B13
  • Summary reporting
  • HS review and validation
  • FTA certification
  • Post Entry Claims
  • Drawbacks

Additional Custom House Brokerage services 

  • Duty Drawback
  • Blanket submissions for entry corrections
  • CBSA Audit Assitance
  • Post entry amendments

What is required to complete Customs House Brokerage? -Mandatory document required

Customer set up Canadian Resident

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Valid Canadian Business number
  4. Master Carrier authority
  5. Completed CHB questionnaire
  6. Customer product database if available

Customer set up Non-resident importer

  1. Signed General Agency Agreement
  2. Signed rate sheet
  3. Business number registration applications duly completed
  4. Books and record from to retain outside of Canada original signed in blue ink
  5. Master Carrier authority
  6. NRI Questionnaire


Entry process

  1. Commercial invoice and packing list
  2. Bill of Lading
  3. Free Trade certificates/certificate or origins
  4. HS if available 


FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What do I need to import goods into Canada?

A: To import commercially into Canada, you must have a registered importer business number with the federal government. This importer account is simply an extension of a corporation's federal business number in Canada. You will also require a complete set of commercial documents i.e.:

  1. Commercial Invoice
  2. Packing List
  3. Certificate of Origin
  4. Free trade certificate if applicable
  5. Bill of lading

Q: Is CBSA the only agency concerned with my imports?
A: Depending on the commodity imported, CBSA also works in conjunction with other government departments for release.  Damco is familiar with all government departments and will work with you and the other government departments to aid in the release of your shipment.

Q: Will I have to pay duties and taxes on my imports?
A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff classification according to the Harmonized Classification Number. Certain commodities can be assessed with other taxes – including anti-dumping and excise duties.

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse to recover the funds?
A: The rate of duties and taxes payable on any given product is entirely dependent on the type of goods imported and the Customs Tariff. Origin and end use can affect the duty rate assigned to your product line. Damco’s Customs Consultants will request a FIRM report from CBSA and perform an extensive audit of your imports to search for any potential savings. Time lines for corrections vary from one to four years with CBSA depending on the error.

Q: Can you help us educate our staff regarding Customs?
A: Yes. We provide training programs at our facility or your office location based on your requirements.

Q: CBSA are performing an audit. What support can you provide?
A: We can assist with the document preparation and collection as well as review both your transactions and internal procedures in preparation for your audit.

Q: I am not sure how to classify new products. Can you help?
A: Yes. We can assist with determining the correct tariff classification and applicable duty and taxes. We will require a thorough description of the product along with the country of origin.

Q: How do I set up an account ?

A: The following documents are required to set up an account:

  1. GAA: General Agency Agreement, to be completed and signed by the Importer giving authority to Damco to act on their behalf.
  2. Duty and tax bond or GST letter. We can assist you with that
  3. Parts Database: Harmonized tariff classification of your products if available.

Abbreviations & Explanations

CHB = Customs House Brokerage
CBSA = Canada Border Services Agency
BN / SBRN = Federal Business Number / Tax ID
HTS = Harmonized Tariff Schedule
GST = Goods and Service Tax
POA = Power of Attorney
GAA = General Agency Agreement
OGD / PGA = Other Government Departments / Partner Government Agency
B3 = Customs Coding Form / Import Declaration Form
B2 = Customs Adjustment / Correction Form

Croatia

 

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

EUR1
Sanitary / Phytosanitary / Soivre (quality) Certificates
Veterinary certificates
ECS Declaring already custom cleared cargo to European customs system.
Security declarations Not included in simplified procedure but must be done before loading a vessel.
Scanner Assistance
Inspections Assistance

General export Customs House Brokerage flow

 general-export

General import Customs House Brokerage flow

 general-import

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

 

FAQs

 

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.
 Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities related to bookings with us. Damco will raise your invoice for all standalone CHB activities.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a sales representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Cyprus

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

  • EUR1  
  • Sanitary / Phytosanitary / Soivre (quality) Certificates  
  • Veterinary certificates  
  • ECS – Declaring already custom cleared cargo to European customs system.
  • Security declarations – Not included in simplified procedure but must be done before loading a vessel.
  • Scanner Assistance  
  • Inspections Assistance 

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:  Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.  

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a sales representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Denmark

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Import & Export declarations
  • Simplified procedures
  • Customs warehousing
  • Perishable cargo
  • e-Commerce
  • First time Importers or Exporters
  • Personal effects
  • European border controls & transit movements
  • Temporary clearance
  • Export declarations
  • Certificates
  • Persishable cargo
  • European border controls & transit movements
  • Reimbursements
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTA’s & Preferential Origins
  • Auditing and KPI reports – Tailored Auditing & Customs Reporting specific to their business requirements.

What is required to complete Customs House Brokerage?


Signed Direct Representation Letter / PoA

Signed by the Trader & on Company Letter Headed paper. This grant’s permission for Damco to complete CHB on behalf of the Trader and provides the required details to enable internal account creation.

Mandatory documents Required:

  • Signed Direct Representation Authorisation / PoA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number (Tariff Heading)
  • Copy of the Bill of Lading

Additional documents (where applicable)

  • Licences
  • Health Certificates
  • Preference Certificates

EORI Number

The trader must have a valid EORI and/or VAT number to hold a solid audit trail with the Danish Tax Agency (Skattestyrelsen) and the Danish Customs Agency (Toldstyrelsen) and & to be eligible to claim back any potential VAT paid.



Disclaimer

  • HS code provided by Customer
  • Not included: Phyto documentation/inspections; Health Certificate; Scanning; Physical inspections; drayage, port charges, demurrage and detention, port transit documentation, classification or additional consultancy services
  • Subject to Damco Trading Conditions
  • Use of Damco deferment Account is subject of capital advance fees

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing page above

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon https://www.toldst.dk/selvbetjening-og-vejledning/

Q: What is a classification number(Tariff heading)?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. http://tarif.skat.dk/tariff/uc/qry/sbn/search.jsf?conversationId=938958

Q: Why do I need to provide a classification number (Tariff heading)?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsDK@Maersk.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact MyCustomsDK@Maersk.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Ecuador

   

Core product

Import Customs Clearance Export Customs Clearance Special Regimes
Standard full import customs clearance process

  • Full Customs Declaration upon arrival in the country in scope to gain release of the cargo for onward delivery.
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
Standard full export customs clearance process:

  • Standard export clearance procedure.
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
Import / Export processes.
  • Duty Classification
  • Definitive Import Entry Declaration
  • Duty Classification
  • Definitive Export Entry Declaration
  • Temporary Import
  • Temporary Export
  • Trans-shipment of goods
  • Return Cargo

Additional Custom House Brokerage services

Inspection Importer / Ex-porter Registra-tion Inhouse
Inspection is needed for certain products, such as perishables. It is done with customs authorities and regulatory entities. Customs and legal advising / consulting for Importer/exporter registration at ECUAPASS. Provide competent and complete in-house customs brokerage. Our knowledgeable customs clearance experts take care of documentation and enable timely and reliable movement goods through the customs process.
Custom Inspection / Examination
Inspection with regulatory entities
anti-drugs inspection.

Mandatory Documents for Imports:

  • Original Commercial Invoice(s)
  • Original Bill of lading
  • Packing List(s)
  • Insurance Policy of the cargo (optional)
  • Original Origin Cerificate, if required
  • Original Licenses and Certificates for restricted goods, if required

Mandatory Documents for Exports:

  • Commercial Invoice (authorized by SRI)
  • Shipping Documents
  • Bill of Lading
  • Original Licenses and Certificates for restricted goods, if required

*Importer must register our Custom broker’s code at ECUAPASS system 

FAQs

Q: What is the Pricing / Cost of these services?
A: 
Pricing is dependent on the service package that you choose, however please contact a sales representative at your local office to discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A: 
A non-compliance with the documentation, or any observation from Custom Supervisor. 

Q: What is a DAI?
A: 
It stands for Declaración Aduanera de Importación, and it means Customs Declaration. 

Q: What is ECUAPASS?
A: 
It’s the National electronic system for Ecuadorian Customs. 

Q: What are the types of customs modalities in Ecuador?
A: 
a) Advanced Dispatch: Process is done prior to the arrival.
b) Regular Dispatch: Within the 15 calendar days starting the day after the end of the discharge. 


Q: How will I know when my shipment has cleared customs?
A: 
Our Customer Service team will be in charge of the status and will be happy to help – you can find your local office here. 

Q: Who can I contact regarding my Customs Clearance?
A: 
Please contact a customer service agent at your local office who will coordinate with our Delivery Team.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
OEA = Authorized Economic Operator 
POA = Power of Attorney
NTR = Non-Tariff Regulations
COVE = Proof of Value
VUCEM = Electronic window

France

 

 

Core product

Import Customs Clearance Export Customs Clearance Special Regimes
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Simplified customs procedures
  • First time importers of exporters
  • Vat exemption under auroliquidation process
  • Help on HS code request to French customs (RTC)
  • Delivery arrangement
  • Certificates of origin / EUR.1 / ATR
  • T2L (EU origin) issuing + clearance
  • Standard export clearance
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness and guidance on FTAs & preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size and requirement please refer enquiries to Damco.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer and on company letter headed paper. This grants permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code
  • European EORI number 

EORI Number

The buyer must have a valid European EORI. For European Customer should be informed with local customs how to get back French VAT amount.

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Transamar where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:
 A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.douane.gouv.fr/articles/a10901-numero-eori-economic-operator-registration-and-identification

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A:  It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Transamar, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact a customer service representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either Sealand Maersk or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco’s invoice please contact payables.france@damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Germany

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Full import customs clearance
  • Fiscal representation
  • Inward + outward processing
Port Filing
  • BHT
  • WHT
  • Z-No.
  • T1
  • T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTA’s & Preferential Origins.
  • Auditing and KPI reports – Tailored Auditing & Customs Reporting specific to their business requirements.
  • Use of Damco’s Deferment Accounts – VAT+DUTY will be paid directly to customs authority.

Costs will vary depending on the type of business, size & requirement – please refer enquiries to Damco.


What is required to complete Customs House Brokerage?


Mandatory documents required: 

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

Signed Power of Attorney (POA):

Signed by the buyer & on company letter headed paper. This grant’s permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Deferment Account Number

If the buyer does not have a Deferment Account, we offer the use of Damco's deferment, however this will come at a small cost. Please refer to the Pricing Schedule 2018 presented to you.

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferment Account? 
A: A deferment account is an account registered with customs, which allows the customer to make Duty & VAT payments in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting the local German customs authority directly or contact Damco at MyCustomsDE@Damco.com to seek approval to use theirs * this is subject to a % transactional charge, and credit checks may be required.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.zoll.de

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. http://auskunft.ezt-online.de/ezto/Welcome.do

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsDE@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsDE@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact MyCustomsDE@Damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status
BHT = Port Filing in Bremerhaven
WHT = Port Filing in Wilhelmshaven
Z-Nr = Port Filing in Hamburg

Greece

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

  • EUR1  
  • Sanitary / Phytosanitary / Soivre (quality) Certificates  
  • Veterinary certificates  
  • ECS – Declaring already custom cleared cargo to European customs system.
  • Security declarations – Not included in simplified procedure but must be done before loading a vessel.
  • Scanner Assistance  
  • Inspections Assistance  

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:  Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.  

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Italy

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

  • EUR1 
  • Sanitary / Phytosanitary / Soivre (quality) Certificates
  • Veterinary certificates
  • ECS – Declaring already custom cleared cargo to European customs system.
  • Security declarations – Not included in simplified procedure but must be done before loading a vessel.
  • Scanner Assistance
  • Inspections Assistance

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A:  Late submission of POA or any other certificate, late payment when no credit, Authorities feedback.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct.  

Q: How will I know when my shipment has cleared customs?
A: You will get either an automatic or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Mexico

Core product

Import Customs Clearance Export Customs Clearance Transit Documents (in bonds)
Import Customs Clearance is a government requirement to introduce cargo in to the country, that involves the "clearing" of goods before the customs (Customs Authorities), at the port of entry. Formalities may vary according to the traffic mode and applicable customs regime. It must be process by the Customs Broker or Customs Broker Agency. Export Customs Clearance is a government requirement to extract cargo out of the country, that involves the "clearing" of goods before the customs (Customs Authorities), at the port of entry. Formalities may vary according to the traffic mode and applicable customs regime. It must be process by the Customs Broker or Customs Broker Agency. In bondis the authorized customs regime to transport the cargo from the customs of entry to an internal custom, without completing all the formalities. Cargo travels under customs control and the customs clearance is completed at the destination customs.

Additional Custom House Brokerage services

Cargo Review at origin HTS Classification Non-Tariff Regulations (NTR) obtainment
Review at origin process allows the importers to complete a full validation at origin and expedite the cargo release at customs, by completing the customs clearance with the information from origin. This process is allowed for importers with a government authorization. HTS Classification process determines the correct HTS code. Based on the HTS code, specific non-Tariff Regulations are required (i.e. health and environment authorizations, national standards, etc.)

Note: Damco does not facilitate clearance on personal effect shipments.

What is required to complete Customs House Brokerage?

Import

Padron de importadores (Official Register of Importers)

The importer must complete the Padron de importadores subscription before the customs authority.

Encargo conferido (Power of attorney)

The importer must authorize trough encargo conferido”, the customs broker to act on his behalf to complete Import CHB.

Mandatory documents required:

  • Commercial invoice(s)
  • Packing list(s)
  • Cargo description to complete Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Non Tariff Regulations Certificates
  • Certificates of Origin

Export

Signed Direct representation letter Power of Attorney (POA)

Signed by the Trader on Company Letter Headed paper. This grants permission for Customs Broker to complete CHB on behalf of the Trader and provides the required details to enable internal account creation.

Mandatory documents required:

  • Fiscal /Commercial invoice(s)
  • Packing list(s)
  • Cargo description to complete Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates
  • VGM certificate

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package that you choose, however p
lease contact a sales representative in your local office to discuss which option is right for you.


Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance
for example, awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is and Why do I need the
padron de importadores?
A: It is the customs authority
s official register of all Mexican importers. This subscription must be completed if you want to complete an import process in Mexico. 

Q: What is the benefit of using Sealand Maersk CHB powered by Damco?
A: Simple coordination by having Sealand Maersk the point of contact for the cargo shipping as well as for CHB related queries. 
Saving time by eliminating the time associated in communication between the customer and the customs broker. The communication will be handled directly by us.
Fast and easy process Fast clearance process and detail visibility that helps to react in case of any exception. 
Easy pricing with a flat rate according to monthly volume, or if required, ad-hoc rate for specific projects. 
Compliance by assuring the correct declaration before Mexican customs. 
Local invoice with the local charges and expenses, as well as the CHB.

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines and determines the amount of Duty payable and the Non-Tariff Regulations required to clear the cargo. 

Q: Why do I need to provide a classification number HS Code / detail cargo information?
A: Correct classification of goods is critical to identification of cargo
s arriving into Mexico and the related Non-tariff regulations required. Cargo description and technical information are required to determine the correct classification. 

Q: How will I know when my shipment has cleared customs?
A: Our team will email you with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact Nayeli Estrada 
nayeli.estrada@damco.com and Michelle Hernandez michelle.hernandez@damco.com.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice with the local charges and expenses, as well as the Customs House Brokerage.

Q:I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact Nayeli Estrada 
nayeli.estrada@damco.com and Michelle Hernandez michelle.hernandez@damco.com,

Q: How do I set up an account?
A: 
The following documents are required to set up an account:

  1. Act of incorporation
  2. TAX ID Identification
  3. Tax situation (opinion positiva)
  4. Proof or address
  5. Power of Attorney for the legal representative
  6. Official ID of Legal Representative

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
OEA = Authorized Economic Operator (Operador Económico Autorizado)
POA = Power of Attorney
NTR = Non-Tariff Regulations
COVE = Proof of Value
VUCEM = Electronic window

Peru

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process

  • Full Customs Declaration upon arrival in the country in scope to gain release of the cargo for onward delivery.
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
Standard full export customs clearance process:

  • Standard export clearance procedure
  • Guidance on correct merchandise fiscal classification, on the type of operation, on the existent commercial trade agreements that you can benefit from.
  • Customs clearance consultancy services, such as providing information on the certificates/licenses needed for each type of commodity.
A transit document allows free movement of cargo and containers through Peruvian territories, suspending the payment of duty and VAT until the destination.
  • Duty Classification
  • Definitive Import Entry Declaration
  • Temporary Import Entry Declaration
  • Duty Classification
  • Definitive Export Entry Declaration
  • Temporary Import Entry Declaration
  • Transit entry declaration

Additional Custom House Brokerage services

Import Customs Clearance Export Customs Clearance Transit Documents
Inspection is needed for certain products, such as perishables. It is done with customs authorities and regulatory entities.

For bulk cargo, goods are counted from the vessel to the truck, against the documentation.
It is done for imported goods, to ensure quality and quantity of products against documentation. The pro-cess is done outside of the port. When our customer has inquiries about its goods, Maersk can plan a visit to the Customs Authority, for the customer to personally make those inquiries.
Inspection with customs authorities

Inspection with regulatory entities (e.g. SENASA)

Inspection for bulk cargo

Mandatory Documents for Imports:

  • Signed Power of Attorney (Notarized letter or electronic POA via password SOL-SUNAT)
  • Original Commercial Invoice(s)
  • Original Bill of lading
  • Packing List(s)
  • Insurance Policy or Letter specifying that there is no insurance on the cargo.
  • Original Origin Cerificate*
  • Original Licenses and Certificates for restricted goods
  • Documents UIF (Unidad de Inteligencia Financiera)

*Applies for certain origin countries where treaties exist.

Mandatory Documents for Exports:

  • Signed Power of Attorney (Notarized letter or electronic POA via password SOL-SUNAT)
  • Commercial Invoice (SUNAT Copy)
  • Shipping Documents (Guia de Remisión) (SUNAT Copy)
  • Bill of Lading
  • Original Licenses and Certificates for restricted goods
  • Documents UIF (Unidad de Inteligencia Financiera)

FAQs

Q: What is the Pricing / Cost of these services?
A: Pricing is dependent on the service package you choose, however please contact a sales representative in your local office to discuss which option is right for you.

Q: What can hold up my Customs Clearance?
A: The usual delay is due to lack of documentation

Q: What is a DAM
A: It stands for Declaración Aduanera de Mercancias (means Customs Declaration) and it is a prior declaration with-out payment of taxes that contains information of the commercial invoice, the transaction and the details of the goods that are destined to national territory.

Q: What is a SOL Password
A: The SOL key is the personal use password for companies that allows taxpayers to access SUNAT web to do online operations related to taxes and customs. 

Q: What are the types of customs modalities for imports in Peru?
A: a) Advanced Dispatch: Process is done within the 30 calendar days before arrival. 
b) Urgent Dispatch: Within the 15 calendar days before arrival until 7 calendar days starting the day after the end of the discharge. 
c) Differed Dispatch: Within the 15 calendar days starting the day after the end of the discharge. 

Q: How will I know when my shipment has cleared customs?
A: It will be possible to know that the shipment already has cleared customs checking the SUNAT portal. Previously, the customs duties must have been cancelled.

Q: Who can I contact regarding my Customs Clearance?
A: If you are already working with us, you can communicate with the executive assigned to you. Otherwise, you may contact Martin.Torres@Damco.com for more information.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
HTS = Harmonized Tariff Schedule
OEA = Authorized Economic Operator 
POA = Power of Attorney
NTR = Non-Tariff Regulations
COVE = Proof of Value
VUCEM = Electronic window

Poland

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance
  • Simplified customs clearance
  • Customs & sanitary inspections
  • PEX – A / EU – A documents
  • Certificates of origin / EUR.1 *
  • T2L (EU origin) issuing + clearance
  • T1
* Only with customs clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness & guidance on FTAs & preferential origins.
  • Classification Management – An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

* Costs will vary depending on the type of business, size & requirement  please refer enquiries to Damco.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer & on Company Letter Headed paper. This grants permission for Damco to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found on https://puesc.gov.pl. You can check if EORI no is valid on: http://ec.europa.eu/taxation_customs/dds2/eos/eos_home.jsp?Lang=pl

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. https://ext-isztar4.mf.gov.pl/taryfa_celna/

Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsPL@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsPL@Damco.com.

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: For Damco invoice, please contact MyCustomsPL@Damco.com.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Russia

Core product

Import Customs Clearance Export Customs Clearance Transit Documents Temporary Import / Export
Standard Full Customs Declaration to gain permission to sell out the cargo on internal market. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the RF. Customs procedure used to move goods under customs control between entry point to the country and final place of customs clearance. As such, it allows customs clearance formalities to take place at the point destination rather than at the point of entry into the customs territory. Maersk prepares the goods for their temporary export and later import.
Final import customs clearance.
  • Customs & phytosanitary inspections.

 

  • Bonded transit declaration.
  • Bonded Guarantee certificate.

 

Additional Custom House Brokerage services

  • Customs Quick Health Scan  A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme  Assistance with daily Customs House Brokerage activities when the customer needs it most.
  • Origin and Free Trade Agreements Awareness & guidance on FTAs & preferential origins.
  • Classification Management An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists. * Costs will vary depending on the type of business, size and requirement please refer enquiries to Damco.

What is required to complete Customs House Brokerage?

Mandatory documents required:

  • Signed POA
  • Contract
  • Trading conditions
  • Framework contract
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable) *

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

*Originals to be submitted to Damco where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule presented to you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 

Q: Why do I need to provide a classification number HS Code?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact our CHB Department, who can assist in an advisory capacity only.

Q:How will I know when my shipment has cleared customs?
A:
 Please contact a customer service representative in your local office who will be happy to help.

Q:Who can I contact regarding my Customs Clearance?
A: Please contact a customer service representative in your
local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Customer Service will raise an invoice for all Customs and Port entry related costs.

QI have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
POA = Power of Attorney

Slovenia

Core product

Import Customs Clearance Export Customs Clearance T1 - transit customs clerance Fiscal clearance
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of cargo. Standard Declaration to Customs to gain permission to board an outbound vessel. A customs declaration allows to move goods between two or more different customs territories. Import customs clearance done in the country of entry to EU while we guarantee that the VAT will be paid in the country of final destination that is a different EU country.
  • Import declarations.
  • Declaring T2L (intra EU shipments).
  • Export declarations.
  • Creating T2L for intra EU shipments.
  • Regular T1.
  • Simplified procedure (we do not have it yet but are in the process of obtaining one).

Additional Custom House Brokerage services

EUR1
Sanitary / Phytosanitary / Soivre (quality) Certificates
Veterinary certificates
ECS Declaring already custom cleared cargo to European customs system.
Security declarations Not included in simplified procedure but must be done before loading a vessel.
Scanner Assistance
Inspections Assistance

General export Customs House Brokerage flow

 general-export-slovenia

General import Customs House Brokerage flow

general-import-slovenia

What is required to complete Customs House Brokerage?

  • Commercial Invoice (s)
  • Packing List (s)
  • HS codes of the cargo
  • Bill Of Lading

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: Late submission of POA or any other certificate, late payment when no credit, Authorities feedback

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. 

Q: How will I know when my shipment has cleared customs?
A: You will get either an automated or self-generated email announcement.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Sealand Maersk will raise your invoice for all CHB activities related to our bookings. Damco will raise your invoice for all standalone CHB activities.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators
Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Spain

Core product

Import Customs Clearance Export Customs Clearance Transit Documents Waivers
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination. When a merchandise is shipped to a West African country, in addition to the usual documentation for maritime shipments (invoice, packing list, certificates of origin and customs clearance), an additional document called waiver or BS must be completed.
  • Full import customs clearance
  • Fiscal representation
  • Inward + outward processing
  • Export declaration including Port Filing
  • T1 (Domestic)
  • T2L (EU origin) issuing + clearance
  • T1 (International)

Additional Custom House Brokerage services

EUR1 Origin certificate that may be necessary depending on final country cargo destination
Sanitary / Phytosanitary / Soivre (quality) Certificates This document, depending on cargo type, is necessary for import / export CHB.
C-5 Document This document will be necessary as per customs requests for both export / import CHB (allow to open the container)
Scanner Assistance Support on container scanner (customs request)
Inspections Assistance Support of red channels and scanner

What is required to complete Customs House Brokerage?

Mandatory documents required:

  • Customer Authorization to perform Customs Clearance for their cargo
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates           

 * Originals to be submitted to Transamar where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferred VAT?
A: With the amendments introduced by Law 28/2014, importers can pay VAT on their monthly return. That is, while the payment of customs duties, anti-dumping and other taxes related to imports will be managed with the payment letter 031, the VAT will be deferred to the monthly VAT declaration-settlement (Form 303).

Q: What if I do not have a Deferred VAT?
A: Customer can apply to have Deferred VAT by submitting the census declaration (model 036 of the AEAT), which can be done telematically , in the month of November of the year before the start of the calendar year in which it should take effect.
That is to say that for operators who want to apply for deferred VAT application for 2019, you must submit model 036 this same month of November 2018.
The request to renounce VAT deferred to the export must also be made through model 036 in the month of November of the year before the start of the calendar year in which it should take effect

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application, more information can be found upon http://www.AEAT.es

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Transamar, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsES@transamar.es will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsES@transamar.es or Export and Transits OPS Coordinator Avellaneda, Javier javier.avellaneda@transamar.es  (+34 956 58 45 37) Imports OPS Coordinator Migoya, Helia Helia.Migoya@transamar.es (+34 956 58 45 24)

Q: Who will invoice me for my Customs Clearance?
A: Transamar will raise an invoice for all Customs related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact MyCustomsES@transamar.es or Export and Transits OPS Coordinator Avellaneda, Javier javier.avellaneda@transamar.es  (+34 956 58 45 37) Imports OPS Coordinator Migoya, Helia Helia.Migoya@transamar.es (+34 956 58 45 24)

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Sweden

 

 

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery. Standard Declaration to Customs to gain permission to load the vessel & be exported outside of the EU. A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.
  • Final import customs clearance.
  • Simplified customs clearance.
  • Customs and sanitary inspections.
  • PEX A / EU A documents.
  • Certificates of origin / EUR.1 *
  • T2L (EU origin) issuing and clearance.
  • T1.

Additional Custom House Brokerage services

  • Customs Quick Health Scan – A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.
  • Peak Volume Management Programme – Assistance with daily CHB Activities when the customer needs it most.
  • Origin and Free Trade Agreements – Awareness & Guidance on FTAs & Preferential Origins
  • Classification Management – An overview of current Classification Databases or a Full End to End Reclassification Programme from our trained specialists.

What is required to complete Customs House Brokerage?

Signed Power of Attorney (POA)

Signed by the buyer and on company letter headed paper. This grants permission to complete CHB on behalf of the buyer and provides the required details to enable internal account creation.

Mandatory documents required:

  • Signed POA
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code

EORI Number

The buyer must have a valid EORI and VAT number to hold a solid audit trail with customs authority and tax office & to be eligible to claim back any potential VAT paid.

Additional documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates

* Originals to be submitted where necessary

FAQs

Q: What is the Pricing / Cost of these services?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, Customs Holds, Port Authority Holds and Vessel delays.

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application. You can apply for an EORI number here: 
http://eoriwebb.tullverket.se/eoriexternalweb/login.jsf?lang=SE 

Q: What is a classification number HS Code?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 
http://tulltaxan.tullverket.se/#!/taric/nomenclature/sbn?sd=2019-03-11&d=I&cc=&l=sv&ql=sv&ea=false

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact one of our CHB experts, who can assist in an advisory capacity only. 

Q: How will I know when my shipment has cleared customs?
A: Our team will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A:
 Please contact a sales representative in your local office who will be happy to help.

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either Sealand Maersk or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Please contact a customer service representative in your
local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

Thailand

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process Standard full export customs clearance process A transit document allows the movement of containers through Laos, Cambodia, Malaysia and Myanmar.
  • HS code review and suggestion
  • Import entry declaration
  • Act as intermediary between traders and Customs in Customs clearance process
  • Export entry declaration
  • Good control list submission
  • Act as an intermediary between traders and Customs in Customs clearance process to gain permission to board the vessel & be exported outside of Thailand
  • Transit entry declaration
  • Act as an intermediary between traders and Customs in Customs clearance process at the border

Additional Custom House Brokerage services 

  • C/O Form applying (all type, both DFT & Chamber of Commerce
  • C/O Legalization
  • Duty Drawback
  • Tax Refund
  • NSW submission (applicable for restricted commodities)

What is required to complete Customs House Brokerage?

Process Mandatory documents required Lead-time
ONE-TIME PROCESS
1. Customer set up
To enable Damco handle the shipment
  1. Certified copy of company registration
  2. Certified copy of VAT certificate/TAX ID
2-3 days
2. Customs registration for adding broker
To enable Damco process customs clearance on customer's behalf
  1. Completed for of Customs registration application (CHBDOC002_CUSTOMS REGISTRATION FORM NO.7)
  2. Certified copy of VAT Certificate/Tax ID
  3. Certified copy of ID Card/Passport of customer's authorized board director
  4. POA to register Customs (CHBDOC001_POA TO REGISTER CUSTOMS)
  5. Certified copy of customer's company affidavit (not over 3 months)
  6. Original ID Card/Passport of customer's authorized board director (when submitting customs)
3-14 days
3. Signed power of attorney (POA)
This grants permission for Damco to complete CHB on behalf of the customer
  1. Certified copy of Company registration
  2. Certificied copy of VAT Certificate/Tax ID
  3. Original ID Card/Passport of customer'sauthorized board director (when submitting customs)
  4. POA

REGULAR PROCESS
1. Entry declaration
  1. Invoice & packing list
  2. Bill of Lading (import), booking confirmation (export)
  3. HS code, Form (if any)
1 day

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What is the benefit of using Sealand Maersk CHB powered by Damco?

A:

  • We can help our customers consolidate number of suppliers for ease of their supply chain management.
  • We are the first to know when the boxes will arrive or depart so we best positioned to make filing on time.
  • CHB services provide deeper relationships and additional stickiness to our ocean liner business.
  • We can become the one stop shop supplier for our customers… Integrator of Container Logistics.

Q: What is Damco CHB key selling point?
A: Damco Thailand is an AEO certified Custom broker who is entitled below benefit grant by Thai Customs department:
  • Exemption from physical examination except other procedure/related laws
  1. otherwise stated or having reasonable suspicious.
  2. Fast duty drawback.
  3. Re-export, transship, in-transit procession without additional registration. 

In-house & Professional Customs Specialist Team.
Safety and security compliance.
  • Multiple sources of Data storage & Back-up system.
  • Latest technology support E-paperless, E-form, E-formula and Invoice interface

Q: Could we proceed Adding broker with Customs without original ID card or passport presentation?
A: No, presentation of original ID card or passport at the time of registration is required by laws.

Q: What’s the total lead-time for all relevant registration process?
A: 2-4 weeks

Q: What is a classification number HS Code?
A: A classification number is a unique 8-digit code that relates to a specific product and determines the amount of Duty payable.

Q: Why do I need to provide a classification number HS Code?
A: It is the importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco, who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at MyCustomsTH@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact MyCustomsTH@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact MyCustomsTH@Damco.com

Abbreviations & Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

United Kingdom

Core product

Import Customs Clearance Export Customs Clearance Transit Documents

Standard Full Customs Declaration, paying Duty and VAT upon arrival in the country in scope to gain release of the cargo for onward delivery.

Sea – Air – Road - Rail

Standard Declaration to Customs to gain permission to board the vessel & be exported outside of the EU.

Sea – Air – Road - Rail

A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT until the destination.

Sea – Air – Road - Rail

  • Import amd Export Declarations
  • Simplified Procedures
  • Customs Warehousing
  • Perishable Cargo
  • e-Commerce
  • First Time Importers or Exporters
  • Personal Effects
  •  European Border Controls & Transit Movements
  • Export Declarations
  • Simplified Procedures
  • Customs Ex. Warehousing
  • Perishable Cargo
  • e-Commerce
  • First Time Exporters
  • Personal Effects
  •  European Border Controls & Transit Movements
  • T1
  •  T2L (EU origin) issuing + clearance

Additional Custom House Brokerage services

  • Customs Quick Health Scan
  • Peak Volume Management Programme
  • Classification
  • Customs Valuation
  • Origin and Free Trade Agreements
  • Auditing and KPI reports
  • Duty Recovery and Savings
  • HMRC Authorisation guidance

What is required to complete Customs House Brokerage?

Signed Direct Representation Letter 

Signed by the Trader and on Company Letter Headed paper. This grants permission for Damco to complete Customs House Brokerage on behalf of the trader and provides the required details to enable internal account creation.

 

Mandatory Documents Required

  • Signed Direct Representation Authorisation
  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number (Tariff Heading)

Additional Documents (where applicable)

  • Copy of the Bill of Lading
  • Licences
  • Health Certificates
  • Preference Certificates
  • Originals to be submitted to Damco where necessary

 

EORI Number*

The trader must have a valid GB EORI and VAT number to hold a solid audit trail with HMRC and to be eligible to claim back any potential VAT paid.

 

Deferment Account Number *

If the trader does not hold a Deferment Account, we offer the use of Damco's deferment, however this will come at a small cost. Please refer to the Pricing Schedule 2018.

 

* If the Direct Representation Letter is filled in correctly, the details of the EORI number and Deferment account number will be present on the signed document.

FAQs

Q: What is the Pricing / Cost of these services? 
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: A variety of reasons can hold up a clearance, to name a few but not limited to, would be awaiting mandatory documents, awaiting payment, customs holds, Port Authority holds and vessel delays.

Q: What is a Deferment Account?
A: A deferment account is an account registered with Customs, which allows the customer to make Duty and VAT payments to HMRC in a secure way. This initiates a smoother, quicker customs clearance, avoiding additional delays.

Q: What if I do not have a Deferment Account?
A: Customer can apply for their own account by contacting 
cdoenquiries@hmrc.gsi.gov.uk, pay through FAS (Fast Accounting System) or contact Damco at MyCustomsUK@Damco.com to seek approval to use theirs. (This is subject to a % transnational charge, and credit checks may be required.)

Q: What is an EORI Number and how do I get one?
A: An EORI (Economic Operators Registration & Identification System) Number is a unique reference number issued by Customs to Trader and is required to import or export goods. This is a one-time application; more information can be found upon 
https://www.gov.uk/eori 

Q: What is a classification number (Tariff heading)?
A: A classification number is a unique 10-digit code that relates to a specific product and determines the amount of Duty payable. The Trade Tariff link can provide help and useful tips to enable the customer to classify their products. 
https://www.gov.uk/trade-tariff

Q: Why do I need to provide a classification number (Tariff heading)?
A: It is the Importers/Exporters legal responsibility to ensure the classification of their products are correct. However, if they are unsure please advise to contact Damco who can assist in an advisory capacity only.

Q: How will I know when my shipment has cleared customs?
A: Our team at 
MyCustomsUK@Damco.com will email the customer with clearance paperwork as soon as the shipment has been released from customs and is free to leave the port.

Q: Who can I contact regarding my Customs Clearance?
A: Please contact 
MyCustomsUK@Damco.com

Q: Who will invoice me for my Customs Clearance?
A: Depending on shipment terms, either ML or Damco will raise an invoice for all Customs and Port entry related costs.

Q: I have a query regarding my Customs Clearance Invoice, who can I contact?
A: Damco invoice please contact 
MyCustomsUK@Damco.com

Abbreviations and Explanations

CHB = Customs House Brokerage
VAT = Value Added Tax
EORI = Economic Operators’ Registration and Identification
HTS = Harmonized Tariff Schedule
AEO = Authorized Economic Operator
POA = Power of Attorney
T1 = Transit Document which allows the movement of non-EU commodity between two customs offices (EU)
T2L = Document which proofs the EU status

United States of America

Core product

Import Customs Clearance Export Customs Clearance Transit Documents
Standard full import customs clearance process.

Standard full export customs clearance process.

Full range of trade advisory services. Technical support on complex customs issues.
  • ISF filing
  • Import entry declaration all modes across the USA
  • HTSclassification
  • Arrangement of delivery
  • Export declaration
  • AES filing
  • Summary reporting
  • HTSreview and validation
  • FTA certification
  • Post Entry Claims
  • Drawbacks

Custom House Brokerage services at a glance 

Import Customs Clearance Export Customs Clearance Transit Documents
Global presence In house operations in most of the countries we serve
Automated Systems API/EDI and streamlined processes which ensure fast and reliable customs clearance Flexible automation solutions - we use a variety of formats and structures and are actively exchanging data with most of the top-tier ERP and Trade Management solutions
Importer Security Filing Sophisticated ISF (10+2) solutions help you avoid customs penalties Broad selection of ISF filing options
Duty Deduction Innovative Duty Deduction program lets you save money on your dutiable goods Integrated service with our SCM solutions at origin to provide SKU level freight deductions that lower the amount of duties and taxes that you pay at destination
Single Visibility Platform Customs Brokerage Services in the USA and Canada under a single visibility platform New way of looking at your supply chain and trade data. By using exception management method, CHB App provides you with ability to focus on important issues and use actionable intelligence to make informed decisions positively impacting your supply chain. Available on your desktop, tablet or mobile phone
Reporting Customizable reporting to include landed costs, section 301 analysis, PGA releases and so much more Automateddelivery of reporting based on event triggers.Reports can contain virtually any retained database element
Compliance Expertise in all matters of trade compliance International Trade experts ready to work for you and provide bottom line benefit to your organization by analyzing your supply chain compliance practices and suggesting improvements
Cost Mitigating Solutions Proven track record of implementing solutions to reduce and increase compliance Our clients save millions of dollars annually in duties and Customs fees
Post Entry We can perform post entry work as well as offer consultative services Post Entry solutions include reconciliation, drawback, protest. Consultative services include tariff engineering, Special Programs Management, Product Database Management and more
CTPAT First Customs Broker to become CTPAT in 2002 We can also provide services to help importers obtain CTPAT status as well as manage requalification
FTZ Foreign Trade Zone Specialists as well as bonded warehousing We are both an FTZ proprietor and offer FTZ entry filing solutions
Bonds Assistance with securingContinuousBonds Assistance with government required customs bonds to ensure smooth entry clearance of your freight
ACH Assistance with ACH set up for transactional or monthly payment options Electronic payment of government required duties and taxes for ease of transacting business
Newsletter CHB.GURU provides updates on all your latest industry news around the world https://customshousebrokerage.guru/

What is required to complete Customs House Brokerage?

Customer set up US Resident Customer set up Non-resident importer
1. Signed Power of Attorney 1. Signed Power of Attorney
2. Signed rate sheet 2. Signed rate sheet
3. Valid US Tax ID or Social Security Number 3. Additional books and records may be required.
4. Completed CHB questionnaire 4. Completed CHB questionnaire
5. Customer product database if available 5. Customer product database if available

FAQs

Q: What is the Pricing / Cost of these services?
A: Please refer to the pricing schedule shared with you.

Q: What can hold up my Customs Clearance?
A: In the US, most cargo is processed and released before its arrival, however there are things that can cause delays; missing mandatory documents, Customs or other agency holds or exams, vessel delays are just some examples of potential delays. Talk to your sales representative about how to prepare and mitigate risk additional costs related to delayed Customs release. 

Q: What do I need to import goods into the USA?
A: 
The USA allows commercial imports by individuals, by US companies and by foreign companies. Goods may be entered by their owner, purchaser or a Customs Broker designated by such parties. To process Customs entries, a duly authorized Power of attorney must be collected before we can transact business on your behalf.    All entries must be accompanied by a surety bond, which provides guarantee that all duties, fees and charges will be paid.
Commercial documents, including a commercial invoice, a packing list, bill of lading or cargo receipt are required to be completed in English and contain detailed and specific information.  Additional documents may be required depending on the commodities imported.
Importers are expected to understand their obligations and responsibilities surrounding compliance with laws and regulations governing their products.  For more information follow the link to CBPs publication on import basics. https://www.cbp.gov/document/publications/importing-united-states

Q: Is CBP the only agency concerned with my imports?
A: Depending on the commodity there are many other agencies that govern and monitor the import of cargo into the US with an aim of protecting the American consumer. Agencies like FDA, NHTSA, Fish & Wildlife, FCC and more access data collected at the time an entry is filed to review before release can be obtained.  The Maersk team is knowledgeable in all types of imports and can help you navigate other agency requirements.  

Q: Will I have to pay duties and taxes on my imports?
A: Unless exempt, all imported goods are subject to duties and taxes based on their tariff classification according to the Harmonized Classification Number. Certain commodities can be assessed with other taxes – including anti-dumping and excise duties.  In the US, CBP assesses various fees which are also paid at the time of entry.  Fees can be driven by commodity (e.g. cotton fee, beef fee), by mode of transportation, or by other importing conditions. 

Q: I believe I've been paying too much in duties and/or taxes. Do I have any recourse to recover the funds?
A: The rate of duties and taxes payable on any given product is entirely dependent on the type of goods imported and the Customs Tariff. Origin and end use can also affect the duty rate assigned to your product line. It is important to ensure that the description of your merchandise is clear and accurate to ascertain the correct tariff number.  Our team of consultants can help provide classification assistance in advance of importation at your request.  Should an error occur and duties be overpaid, there are methods to correct entries after they are filed; certain limitations and time-constraints may apply.

Q: Can you help us educate our staff regarding Customs?
A: Yes, we provide a variety of training solutions for your teams; seminars, webinars, or individual training classes can be provided at your request. 

Q: CPB are performing an audit. What support can you provide?
A: We can assist with the document preparation and collection as well as review both your transactions and internal procedures in preparation for your audit.  As well, we can provide in-person representation and guidance throughout the audit process. 

Q: I am not sure how to classify new products. Can you help?
A: We can provide product classification as an ad-hoc solution or as an ongoing project.  Detailed product descriptions along with supporting details like ingredients or content listings, construction, packaging details and more may be required depending on the commodity.  

Q: How do I set up an account?
A: The following documents are required to set up an account:

  1. POA (Power of Attorney) – this legal document assigns the ability to sign entry declarations on your behalf.  Please follow the instructions carefully; the document must be executed by a duly authorized individual and must include identity validation.  Additional details may be required for foreign importers.
  2. A surety bond. Surety bonds are a guarantee that the importer will comply with all import rules and regulations and that all duties and charges will be paid.  We will help you obtain a bond if you do not already have one.
  3. A signed rate agreement.  As a part of our onboarding discussions, we will provide you with a written explanation of our charges.  Simply return a signed copy acknowledging the rates quoted.

 Q: Who can I contact to understand the process better?
A: Please contact a sales representative in your local office who will be happy to help.

Abbreviations & Explanations

CHB = Customs House Brokerage
CTPAT = Customs and Trade Partnership Against Terrorism
HTS = Harmonized Tariff Schedule
MPF = Merchandise Processing Fee – this fee is charged by CBP on every entry processed. 
HMF = Harbor Maintenance Fee – this fee is charged by CBP on every shipment moving via a waterway. 
ISF = Import Security Filing – this is a security screening filed in advance of the export of any cargo destined for a US port. Failure to file ISF can result in fines and/or trigger physical examination of the cargo at the time arrival. 
CBP = US Customs and Border Protection 

 

Any questions?

Talk to your local Sealand Maersk Sales Representative to get answers to your questions or already now include Customs House Brokerage in your current bookings.

phone_icon

Phone Us

Find telephone numbers and addresses for a Sealand Maersk office near you

email_icon

Email Us

For less urgent enquiries, email us and we will respond within the next two working days